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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,888 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy installation and getting it ready on the phone. The notification is fast and accurate. No regrets. It also looks very sleek and modern. Would recommend to family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great deadbolt with limits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this deadbolt. Its easy to use. Easy to program. Sometimes the touchscreen isn’t responsive enough. But not enough to annoy you. The inly thing i really dont like about the lock is you still have yo use the nest connect to connect the lock to the internet. As advanced as technology has become it really shouldn’t require a separate wall plug in hub to connect to internet. Other than that. Im really happy with this lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great keyless entry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this key pad has been a great new part of our new home. The keyless entry makes it easy for my whole family plus it looks great. We liked it do much we went back to get one for the back door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was very easy to install and set up. It fit into the previously drilled holes. Keypad locks into the deadbolt so it cannot be removed. Easy everyday use and thermostat and lock set up in same app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome and convenience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart Lock has made our life easier for all my family members in our household. Definitely a must buy. Works as advertised. Very easy to use and installation was even easier than what Iexpected.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Security

    Rated 5 out of 5 stars

    Good quality lock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock! It works flawlessly with the Nest/Yale app, which allows you to create additional users and codes, and pushes alerts to your phone and watch. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the option to lock or unlock my home from my phone. Or having the peace of mind to know we havemt left the house with it unlocked. Very simple to setup and having different passcodes for everyone is nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    How did I not get this sooner?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best purchase I’ve made in a long time. This lock brings efficiency, comfort and increased security and I love using the phone option to lock and unlock. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Smart Lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lock to add to our “Nest” system that also includes a Nest 3rd Gen Thermostat. Installing the lock was fairly easy. Had a few issues getting the lock synced up to our Nest app, but was able to get it after removing the thermostat from the app (added back on after lock was synced). The lock functions great. It’s great to be able to lock the door while laying in bed or on the run. Given the parents and siblings there own passcodes and it’s great to be able to track who comes and goes. The Nest functionality is an added bonus for anyone that already has any of the other products. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy-ish to install. Nest connection is handy. Auto lock feature is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never going back to using a key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great for making sure the kids lock up after leaving the house. Battery lasts over a month with over 20 x’s a day locking and unlocking. Also great to have when family arrives from out of town.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Smart Door Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite purchases. I don’t need to pull out my keys anymore and I can set temporary passcodes for guests and even set certain times when they can and can’t work. Super cool!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install and works great with google/nest family of products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this! So convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this - it’s made my life much easier. Also my dad fell and he is very old and can’t get to the door. We have lots of home health aid people coming over and they have a guest password and can easily let themselves in while I’m at work. It also hooks up to my nest cam security system at the house so it’s very convenient - also if I want to go on a walk in my neighborhood and have no pockets I don’t have to carry my heavy keys because I can just press the numbers to get in!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build, looks sleek, great features. The installation and app are easy to follow and use.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Such convenience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful to not have to mess with keys of my hands are full- just tap a button when I’m leaving for work and off I go! It’s also nice to be able to give house sitters a code when we travel.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great lock with good integration with Google Home

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is very good quality. The display gets bright. It has good integration with Google Home. It also has great battery life. Overall, love this lock!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Security

    Rated 5 out of 5 stars

    Easy to use and install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale Lock is simple to install. Feels very secure on the door. Easy to use, keypad lights up when you touch the Yale logo, helping to ensure a longer battery life. Works well with the app also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is easy to install and works very well. You really need to have a need for a keyless lock as it can take a while to get your phone out over a key. The keypad is also a big help. And it's nice to see it as part of the Nest family on your app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Front door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup also more safe for kids and grown up

    I would recommend this to a friend