Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2884 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,883 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest X Yale

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Just wish it had door sense like the August lovknit replaced. Otherwise great lock easy to install. The keybpad is great, unlike the primitive and hard to use August key pad (which btw required numerous imputa of code to work and which I had tk replace one).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great WiFi lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've no issues with this lock. It's been in place for about 2 months now. It is installed in a vacation home and its been great being able to remotely assign passcodes to renters and also have a log of when the lock is used. It's also nice to be able to assign date ranges to the password. My only concern is making sure that the deadbolt doesn't jamb as the seasonal alignments of the door happens. I added a very large plate for the deadbolt to set into so hopefully this will head off that problem. Of course if the bolt isn't perfectly aligned with the hole and you are not there to "adjust" the door it simply won't lock. That would be a problem when using it remotely over WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product, makes my life easier.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, premium smart lock that adds style and convenience to our home and lifestyle. We didn't feel comfortable giving a key to my son as we were afraid he would loose them. With the Yale lock we simply gave him a code, showed him how to use it, and problem solved! Same deal for our dog-sitter when we go out of town. Now we don't worry about who has a key to our home. We simply assign a code, set a schedule or expiration date, and it works like a charm. I'm an avid DIY'er and struggled just a bit to get the alignment just right. Unless you own all the tools necessary and feel absolutely comfortable, please have this installed professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved having this at our home. Its is easy to use and it was somewhat easy to install. My son loves that he can easily unlock the door to help us when we have our hands full.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an all around excellent smart lock. High quality components. Well designed and ready to use app. Perfect installation and set up instructions. Google Assistant integration. Just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item, it has a nice finish and hands down the best and easiest set up than other I have tried. Only thing is it doesn't have one feature my other lock had. Works with Google home!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simple, easy.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and instructions. Also easy to manage on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Easy to use and I love the auto lock. Geek squad had little trouble installing in - took 3 hours, but I think they had never installed one before!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m so in love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever!! My daughter always leave the door unlock at night.. Now I can sleep good at night with the automatic lock and the Notification.. I love it !! Was so easy to install. So if your undecided about this , don’t be. I use my phone and key pad . Everyone has a different code to get in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    loving it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and i love how modern it looks at my front door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart home lock

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and it integrated easily into Google Home. Privacy mode and limiting access are great features to make sure people aren't able to access the lock when you don't want.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Security

    Rated 5 out of 5 stars

    Easy to install. Easy to use. Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this love lock. Safer than a hide-a-key and the different codes let me see who’s coming and going. Swaps out with a conventional deadbolt super easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation is not easy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock is a good idea. Installation is a hassle. It has to be perfectly aligned to operate. Any insulation etc on the door can result in slight misalignmnet and the lock will get stuck. I replaced part of insulation with a outside insulation tape. Nkw it misaligns on the other direction. Tricky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    useful product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and operate! It makes me feel a lot safer and is very convenient for when visitors come over because of the temporary code I can create.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love this deadbolt.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deadbolt was easy to install, looks great and works as advertised. We installed this deadbolt on an existing door, and had to buy a 2 1/8" hole saw to drill a bigger hole in the door to accommodate the deadbolt, but the instruction were easy to follow and installation was a fun project. So far, the deadbolt has exceeded our expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works Great, As Advertised.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised with the Google Nest App. The connection to Nest Guard is pretty robust. I sometimes have trouble with Nest Home connecting to a lightbulb or smart electrical outlet. I've never had an issue with not being able to control a lock. There are plenty of options where you can assign codes to individuals and you're alerted when they use their code. You can limit access by date and time too so I've allowed workers into my house and their code is only good for that day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell is great. Security is top notch. App has easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Quality

    Rated 5 out of 5 stars

    Great Lock!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very straight forward, quality is very good, and also a major convenience in home automation. Would definitely recommend and works with Google Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great For Home Security

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on the door and set up on my phone. Was worried about finger prints on the keypad but can not tell anyone has ever touched it.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite new gadgets. Works great with the app and google assistant! Im glad I purchased this product!! Very quick and easy to install!!!

    I would recommend this to a friend
Sponsored