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Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,888 reviews
  • Pros mentioned:
    App integration, Security

    Rated 5 out of 5 stars

    nest x yale

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend for use with the nest app. very reliable and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once you have this you will never go back to any other lock. easy to use and program looks amazing and not caring house keys in your pocket is a plus. you will get alerts when the door locks and unlocks on your phone. you can give each of your kids there own code so you know who came home at what time. you can adjust a time for a dog walker , babysitter or the maid to come to your house for example from 1pm to 4pm Tuesday and Friday and the codes you give them only works on that time and date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale + Nest = Winning Combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thsee door locks. Have used them in several homes we’ve had and this is the latest addition to a home. Love the fact that Yale who is imo the best at resdiential door locks pairs up with the nest system to utilize the google home app. My kids can each have their own code and i will get notified when they unlock the door!

    I would recommend this to a friend
  • Cons mentioned:
    Voice control

    Rated 4 out of 5 stars

    Works good, a little noisy and no voice UNlock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works great and was relatively intuitive to setup. However, there are 2 things that stood out to me as disappointing. 1. The lock mechanism is surprisingly noisy during operation and then has a tone that plays after it is unlocked or locked. Works properly, just seems excessive. 2. You cannot unlock the the lock via voice command through either google or nest. You can lock it though. They said it was due to security concerns, but why not make it an option to be able to do this? Why not leave it up to the customer to decide? All in all, great lock but disappointing at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    KEYLESS!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent door lock. Easy to install. Connects quickly and easily. Works smoothly from the app. No more "lost keys"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works every time and looks great! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works so well, the 2nd of these I bought

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one lock for my front door. The installation takes awhile, but pretty straightforward if you are replacing an existing lock. The software to setup the lock is easy and was able to quickly add codes and schedules to give people access to the lock. I also get notifications as different codes unlock the door to make monitoring easy. I bought a second unit for the door to the garage and thought they might conflict, but it was just as easy to setup and shares codes with the other lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart home lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and it integrated easily into Google Home. Privacy mode and limiting access are great features to make sure people aren't able to access the lock when you don't want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Full safety!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lock for your house to keep it secure. No need to carry keys. Easy to fix. Highly recommended to buy this lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love love love!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks so sleek with our doors hardware! We love that you can check to see if the door is locked AND lock/ unlock with the app. Also an added bonus that we can give friends and family temp codes to let the dog out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome smart lock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and very functional smart lock with keypad. Instructions are great, easy to install. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this lock. Easy to install. Easy to setup. Very secure. Worth the investment. Love the Google integration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Setup

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to integrate into existing Nest/Google system. Easy to setup multiple users and separate codes. Great addition to our home security system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great addition to the Home automation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple. Self installed. I now have these on all the external doors!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of not carrying keys. It allows our daughter to easily punch in her code. This auto locks after a minute or you can lock it right behind you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remotely monitor your deadbolt security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run the NEST app on your phone & it will walk you thru the installation of your NEST device Allow access to your house via smartphone remote Remotely check the open/closed status of the lock WARNING - the deadbolt throw is longer than standard - at least it was on my replacement installation .ie. the hole in the door frame had to be made deeper in order for the Yale deadbolt to extend fully ---- other than that, installation & operation was very straightforward

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still standing strong.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is a nice upgrade from the original Nest Yale lock. The color options are more appealing, and the appearance in general is an upgrade. The volume could be louder as i noticed it seemed quieter than the precious one we had, but it is still a sturdy smart lock.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, BobbyD! Thanks for sharing your feedback on the Nest x Yale Lock, and we’re glad that you like how it looks. We hear your concern about its volume, and we’d be happy to share this along to the right team to work on improving our products and services. Meanwhile, checking the volume settings in the Home app can help. Here’s how:
      - On the app home screen, tap Settings
      - Select your lock
      - Tap Volume
      - Select Low or High.

      If help with the performance or features of the lock is needed, please direct your concerns to our dedicated team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Awesome lock and app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was super easy to install and is super convenient. Great app to support it. Integration with Nest is perfect. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Very Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I wanted for extra security and ability to give access to my home when needed. Easily installed and works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to install and very helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the functionality and ease of use! Took no time to install and it makes our life easy and efficient.

    I would recommend this to a friend