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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,888 reviews
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Perfect lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this smart lock! Easy to install, easy to use, way better that the other brand.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Easy to use and works with my Nest app

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an electric lock but not another app on my phone. This fit the bill. I control the lock from my Nest app just like my a/c. Easy to add codes for ppl anytime and limit it to a date or something as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest yale lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second lock i have purchased. It is very simple to install and very easy to use. You can set a code for anyone you would like to and restrict when they have access

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id still be fumbling through my keys right now if it wasnt for this lock. Its small bright and easy to use. Im so glad it fits right in with my google home security devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Beautiful product - install can be difficult

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been converting my house over to a smart home for roughly the last 5 years. I finally jumped on this after being locked out of my house by my dog lol Install of the actual product was fairly simple. However, getting it to connect to the wifi and the included nest connect not so much. Took me a few days to finally getting it fully operational. I had some issues between my router and the nest connect. Eventually resolved with some placement adjustments. Since then its been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and Secure, Thats for Sure!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Nest x Yale locks! We have three of them and could not be happier! Integrates well with the Nest Secure and Google Home ecosystem. Great added ability to power with a 9volt battery from the outside of the door incase the batteries die. Keep making this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than cutting multiple keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to let family and friends in rather than having to cut multiple keys. Also, allows us to track whose codes were used and when. It is easy to install, easy to set, and easy to use! And it can still be used for a certain period of time even if the power goes out! Eases my anxiety to know that I can check (and lock) the door after I have left home. Or, I can unlock/lock the door remotely if I have a guest over and I’m not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Workes great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome when I forget my key. All I have to do it type my passcode in and I unlock my door. Would recommend to a friend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We came from using the August door lock and we love how this integrates with all our other Nest products. We have had no issues with it whatsoever. Batteries last about 1 month. It'll alert you if the door lock jams and is unable to lock, unlike our August which gave us false info stating it was locked when it was actually jammed. Highly recommended if youre In the Nest ecosystem. We bought ours for $250 so keep an eye out for specials.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hey, Google, lock the front door!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install the lock. I love that I can go for a walk without worrying about bringing along my keys and I never have to worry about locking myself out. It's handy that I can check to make sure my door is locked when I'm away. I also like that I can set temporary codes to allow my neighbor to check up on my house while I'm away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Upgrade from manual locks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, connects to nest. The battery life seems good, easy to use through neat app. The one thing I am having some issues with is the response when you press the numbers manually could be improved. Sometimes you press and the response delayed you press it again and the code is wrong. Also, I am having difficulty to add another user in the app. In our case we can only use one app other have to manually key in the code.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality smart lock. Easy to install and learn.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lock so that if I went outside without my house keys I could get inside. The lock turned out to be exceptiona at this: it chimes when it successfully opens or locks, If I did not close the door sufficiently to lock it makes me aware, The Nest componrnt was an added bonus: I can check the status of the door, open it from my driveway. Together with my Nest /thermostat I can mobitor both using the same app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love this door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and use. For sure worth it. Makes life easier.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Best smart lock on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Works all the time. Integrated with my nest app. Looks great. Was able to install myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Yale lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality product. Relatively easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item a couple months ago and I love this product! Easy to setup and use. Auto lock feature the best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    The perfect keyless deadbolt replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect keyless deadbolt replacement. Easy to install. Very intuitive for ease-of-use. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Simple Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Secure and reliable. Love the convenience and the look of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome IoT smart lock, prefect for Google Home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 of these locks for all our exterior doors now and love them. We bought this one when we replaced our front door and it matches the color of our new door knob lever from a different brand perfectly. I’d recommend it if you have any other Google Home devices, as it syncs great all in one app.

    I would recommend this to a friend