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Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,888 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty good lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is easy to install. The only feature that was missing is the auto unlock and it could not be unlock with Google assistant, other than that it is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Sweet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added convenience and security of this lock is amazing. The fact that it is the only smart lock I have found that works as advertised is priceless

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Great home security device.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the digital lock. Integrates nicely with my other Nest home security devices. I like being able to monitor or active via app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best of bests

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, I love it, it really helpful. I don’t carry my key anymore

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never go back to a traditional deadbolt. Worth every dime and easy to install. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and super convenient. Love being able to lock it, and unlock it remotely

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used an August lock for the past three years and I wish I’d moved sooner. The Nest X Yale is easier to use and more reliable than the August lock. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Look and Easy to Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having to look for my keys. I can give separate codes for people that need to come in temporarily and remove access with ease.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Love Nest + YALE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest family of Products. Just another addition to our growing Smart Home. Still believe this to be quite expensive even when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a few issues with the screen not acknowledging me tapping it but i love that i can unlock it from my phone and i can add codes very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    add a lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lock easy installation easy integration wit all the other Google items i have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS MY FIRST TIME BUYING AN ELECTRONIC LOCK. BUT I AM GLAD THAT I DID. I AM ABLE TO OPEN AND LOCK WITH A TOUCH OF A BUTTON FROM MY iPHONE. VERY EASY TO INSTALL AND USE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice lock for smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good lock, to help control and monitor access to a door. Nice integration into smart home platforms, and pretty easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great door lock system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using for about a month now and it performs very well. It was easy to install and set up special codes for guests to use without giving up your personal unlock codes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Smart Home! Easy to use and very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The lock was simple to install and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I should have done earlier. This lock paired with the Nest security system is next lest home protection. It can be set to quickly relook once entry has been made.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    All it's supposed to be and more...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have or are working on making your house a "connected" house then this is a great add on. Works exactly as described and makes life without house keys much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best door lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my door lock. I would recommend this door lock

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    Don’t like touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and looks great. But I cannot stand the buttons. The sound effects indicating that you’ve pressed a button don’t always come through. So it’s unclear if the button has been pressed. I regularly have to re-enter the code, simply because I repeat a number because I’m not sure if I’ve pressed a button. And you can’t enter the numbers fast, because again, the sound doesn’t keep up with the buttons.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Barkeben, we´re sorry to hear that you disliked the buttons of Nest x Yale Lock. We´ll certainly pass along the details of your feedback to our product team since we´re always on the look out for ways to keep improving our products and services. There are a couple of ways to lock and unlock Nest x Yale Lock, and we recommend making the most by using the different ways listed below:
      - Use the Nest app.
      - Use the Home app.
      - Use the lock's keypad.
      - Use One Touch Locking.
      - Tell Google Assistant.
      - Use the lock's thumb turn.

      We recommend checking out this link for a more detailed guide on the features we highlighted: https://support.google.com/googlenest/answer/9218571

      We´d also be happy to answer any questions you may be having in mind by visiting us at the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock for the front door.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup was easy. Now my wife and I do not bother carrying a house key anymore as we can just punch in our pass code and open the door!

    I would recommend this to a friend