Customer Ratings & Reviews

As I have purchased a several other Nest devices in the last 18 months I really wanted this lock to go with the Hello Doorbell. I was hoping that it would integrate with my smart home and assistants. First, setup is silly easy. If you have ever installed a deadbolt before you won't have any issues at all with this. Excellent instructions and a well designed product made the hardware portion a breeze. If you have other Next devices then setup is pretty much automatic. Even if you don't Nest has done a brilliant job of making installs almost foolproof. Once it is setup all you have to do is some basic configuration. You add authorized users and give the passcodes. I don't know if there is a limit to the number you can have, but I would guess they thought of that. You can enable auto-lock, notifications and several other bits and bobs. What you can't do is use your voice assistant with the lock. While I understand it would be a security issue to be able to just unlock the door with a quick command, it would be nice to lock it. Or at least check and see if it is locked. But I'm sure they will be adding features as it matures. I do need to point out that the touchscreen works very well, but not the same as a smartphone screen. You have to slow down a bit and make sure each digit registers. Overall I am happy with the Next x Yale lock. It works well and is absolutely gorgeous. I'm knocking off one star for cost. Paying $300 is awfully high with the features offered at this time. Still if you have other Nest devices you'll probably want to get it.

This is my third install of a Nest/Yale lock for a client and the truth is: if you aren’t using the Nest/Yale smart lock you are using an inferior lock. This is the best access control device I’ve ever upgraded my home with. Paired with the Nest Hello doorbell this is the absolutely standard for entry security for the retail space. The four AA batteries last about a year of daily use. Even if you were on vacation for a month when the battery began getting low you’d have time to get home. Even if it were to die you just hold a 9V battery up to the contacts on the bottom and it will power the lock. You CANNOT open this lock by voice. This is a security feature. You CAN lock it by voice. The Nest / Yale final level of security is the best. It is NOT attached to your WiFi. It is encrypted and attached to a Nest Connect which talks to the WiFi. So even were you to have your WiFi compromised the attacker would still need to crack the nest encryption and jump from WiFi to connect Bluetooth to reach the door lock. Security and Intelligence combined.

The Yale lock was easy to set up and use. Instructions were good fit well. Has a nice look with the bronze on the sides and the lights for the password light up well. Setup with wifi and putting on the app was easy. Would recommend due to design, quality and ease of use.

Love this lock! Pretty easy to install. Works great with nest home app and compatible with google home. Many options and easy to customize settings. The ONLY changes I would like is Bluetooth compatibility to automatically unlock when I'm in range and for Google to allow unlock by voice command. Neither are currently available

The lock itself works great when at the door. Makes life so much easier than carrying a key around. So...I'm pretty good with computers, etc. This should have been so much easier to set up! Have a Nest thermostat so figured it would be easy to add. It had a tough time communicating with the Nest Connect and I had to reset numerous times. Had the Connect less than 5 feet from the door. Would always show connected but lock wouldn't communicate through it. Not sure how... but after about 5 tries, it started working. Now... the problem is if power goes out or need to reset router, the lock continues to work at the door but not through the app. Have to reset the lock...(oh my) which means taking the batteries out to get to the reset button. Can't believe how poorly they designed this! Not sure why it won't reconnect once router resets but.. it doesn't. Guess I will pray power doesn't go out.

I did a lot of research before deciding on the Yale Nest lock and I believe I made the right choice. I did not give it 5 stars for two reasons. Tech help leaves a lot to be desired as the customer reps are not knowledgeable, a common problem when dealing with overseas reps. I reported a damaged cover in December, got a confirmation of a new cover being on its way and never received the replacement, I just complained again, no apology, just an email saying that I should get a new cover within a week. My other complaint is that it proved very difficult to connect the lock control to my WiFi as it was not receiving the signal, finally it occurred to me to put an extension cord close to the door and plug the control in the extension cord and that solved the problem. Later I had an electrician put an outlet close to the door as a permanent solution. The instructions claim the unit can receive WiFi signals up to 40 ft but that’s not the case, it only receives the signal when it’s less then 10 ft away. Outside of these two problems the unit works flawlessly, one of the best features it has besides WiFi is that when you have people visiting you can assign them a passcode in lieu of having them download the app and this code can be set up with a starting and ending date.

This lock not only looks great but works even better. It runs off of WiFi and also has 4 double A batteries. It has geofencing and auto lock features which are super convenient when your in a hurry. The only drawback currently is it doesn’t work with voice commands however hopefully it will in the future.

Replaced my standard deadbolt with this item. Linked it with my Nest account and use it to remote lock/unlock my door. Installation was quick and easy. Battery (AAA) usage seems great. I've had it for 8.5 months now and it is at 46% remaining - The % left is seen via the Google Home app.

I just bought a new condo and had to change the locks. Why not buy a smart lock I thought? Now I know who comes in, when, and can keep people out when I want even if they have a code. Any you never have to worry about forgetting to lock the door because it will automatically lock after a certain time.

Works very well until the Nedt Connect device starts malfunctioning. Which then requires the connect to be fully reset, otherwise, to add new codes, the batteries of the lock need to be removed and reinstalled to reboot the lock and allow it to register the new code.

I've been wanting to upgrade our garage lock with a smart lock for a while now and this model fit the bill perfectly. We have a Google ecosystem within our household so the installation was seamless both digitally and physically. Self-installed with no issues. Highly recommended!

If you already have nest and google home products it is a breeze to setup and install. took about 30 minutes to install and setup. You can lock the door with your voice and check your door's lock status. Keep in mind you cannot unlock the door with your voice. You can have multiple codes and see who is coming and going.

Yale products are renowned for their quality, and their smart lock system is no exception. It's one of the most user-friendly and secure smart lock systems I've encountered.

Looking to keep up on adding to your Nest items or even just to replace those missing keys all the time. This is a great lock. Takes minutes to install easily and then set up. Only downside experienced, and this is nothing to do with the lock itself, is ensuring you’ve got good signal to the Nest Connect device included to send WiFi signal to door to link to app. Took a few movements to find a good connection and plug that was close and received a strong signal. Pleased with the results thus far. Able to program codes easily for family/friends and use a privacy mode to keep unexpected coded guests out when not needed. Ease of access is as simple as a push of the button on the app. Lots of features. Worth taking a look if you’re considering a coded lock with no key access.

Setup was extremely easy. The app is easy to use and the nest ecosystem is great! Comes with the nest connect and connects great to a 2.4GHz network. Keypad is bright and responsive. Unlocking with geolocation and app work great as well.

Love the fact that you don't need keys or remember to lock your door anymore. It auto locks and integrate well with nest app. If you have a nest hello this would be a great companion to it. Very easy to install and setup. Only took 10mins top.

Easy to install ! I did it myself and saved money. Best thing I’ve purchased. All my kids have own codes a s notifies me when and by whom accessed entry. Great for guest or Airbnb rentals.

Had a new side door I stalled for direct path to the basement and kitchen. The door will be used sparingly, but, for bringing larger items into the home (groceries, bikes, sports gear, etc). The deadbolt and smart lock was extremely EASY to install. Had zero issues with installation. Connection through the app took a couple tries, but, once I realized what I was doing wrong, it was a quick fix. I love having notifications for usage by my children. Automatic locking after the assigned time eases the mind. Love being able to go outside and not having to worry about carrying keys. The lock is pricey, but, in my opinion well worth it. I gladly recommend the product and will be getting another for the front door when we upgrade.

The Doorbell I choose it was one the best decisions I made. When I decided to bought it.Is totally convenient,smart and it helps my family, easy to use,safe,no key I ❤️ Love that. Totally recommend this doorbell it saves me time in case I forgat my keys before. Is worth it. Buy it, you won't to regret it.

This lock replaced the Kevo that was supplied by my home builder. Install was super easy and only took 30 minutes. I did have to adjust the closed position of the door as the dead bolt rubbed the plate when the door would lock and get stuck, but that’s not the locks fault. Adding it to my nest account was easy and it works flawless with the app. I thought having no key would be weird but I’m use to it now and that’s one less thing I have to carry in my pocket when taking the dogs out. A really cool feature is to be able to give someone a code for a set period of time, ex. you are out of town and they are house sitting. With the app if you get stuck in ski traffic and you need someone to let the dogs out, just unlock it with your phone. A great product.