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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 32 x 8 DOCSIS 3.0 Cable Modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price. There are few mentions of heat or lag issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,210 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    faster than my cable company provided modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tt is faster than the cable provider unit I had. Both are gigabit but this one is faster. Auto setup did not work. Had to call the cable company to set it up but it wasn't that difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Not for Spectrum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem, not supported by spectrum. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Repalacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Install and gets more bandwidth and faster speeds than my old DOCSIS 2 1.6 modem I have cox internet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Netgear

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the internet. Have had it for awhile. Media Com says its a gppd product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up, works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works great. Had a failed arris modem after 6 months so went with something different. Won't go back.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem and great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price and I use it on Comcast where they say it can support 900+ mbps. My old modem was a bottleneck for my Internet service and this is noticeably better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like it should and I don’t have to pay xfinity anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    pushing bandwidth to the limits

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expanded my bandwidth to a new level. had a speed upgrade but old equipment was not capable to handle that. plugged this in and it did the magic.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old modem, desperately needed an update before, but once covid hit, I really needed it. Updated the router too and got comcast in to fix the wiring coming into the building.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough to avoid outrageous rental fees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did take about two hours to finally get the modem to connect to my cable internet service, but that’s because I started the process with Comcast instead of Netgear. The modem has worked fairly well. I have had to a resend signal sent once, but I don’t believe the modem was the issue. I have not noticed too much difference in download speed. The one piece of advice I would pass along is to call Netgear when you begin to hook up the modem. Also, if you have an older Netgear router that will work with the modem, bypass installing any software updates. That is why my first attempt took 1.5 hours, and I’m not sure the software ever updated during that time. It was not necessary to run that update first before going through the set-up for the modem. So almost a month in, and so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new modem solved our periodic list internet service and our wireless speed continues to be in range of 220 to 335 (we have the 200 plan)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Netgear Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not particularly a fan of Netgear products as I usually have a terrible experience with them, but this product was easy to setup and haven’t had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job quite well and may I say I need to thank you for kind service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saving money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd router that I purchase from Best Buy. This item is for my brother so he can get some discount form his internet carrier. Easy to install and internet works perfect. My brother is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works With Spectrum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost Plug n Play: I still had to call Spectrum to get them to set it up on their end. The online portal to do this wasn't allowing me to install. Works great and delivers the speeds it promises.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and easy setup wit Comcast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem works great with Xfinity/Comcast. Easy setup and high data speeds

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Reasonably priced cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my cable modem which lasted for about 3 years. I guess these things die after a short while. For the price this cable modem was worth it. Set up was fairly easy and the modem works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Runs fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a trade-in program where I was able to trade my old modem for this one wihich is a lot faster than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup with Spectrum service; Very fast modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our older modem was choking on multiple connected devices and we needed an updated model. The new netgear is running like a champ and setting it up on our Spectrum service was quick and easy. I like plug and play fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replacement for cable modem. Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem and a Netgear wireless router to replace a cable modem. Works great, but had problems with the set up. Netgear has excellent customer service and helped get me set up.

    I would recommend this to a friend
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