Customer Ratings & Reviews

I started shopping for a cable modem when I wanted to make a switch to faster speeds at a much lower price. The Best Buys rep walked me through various options explaining to me the basics of modems and routers. I figured owning my own equipment allowed me to have better equipment flexibility at a much lower overall long term cost. This modem is not the very best but rather a really good unit far superior performance wise than what my near and mid term needs may be and possibly long term. It may be better than the standard equipment offered by my internet provider. This modem has been in operation for less than a day and I have no problems. I'm happy with my purchase.

Great speed and reliability for a decent price. All with an easy setup.

Replaced my previous one that was fried by lightning strike. Fast, small and reliable. Get rid of your internet provider modem and wifi combo. You will not be sorry.

Purchased this as an upgrade to my old modem. After reading many reviews, I figured this was a logical step up to handle Internet speeds at one gigabyte or below. Where I live that is the maximum Internet speed anyway. Therefore I did not need to purchase some of the more expensive modems that handle up to 10 GB - when at present there was no way I would be able to get an Internet signal even close to that in my home. It works good and was bought on sale. So far there have been no issues, and I’ve been using it over one month. I would highly recommend this.

I bought this cable modem to avoid renting one for internet from my internet provider. I've only had it for 9 days but it appears to be working for my house, so I am happy with my internet access and speed at this point. It was easy to set up and pair with the router I bought, so I can say it is very user friendly for non-techy types. :-) I found researching other users' reviews from several websites helpful in determining which modem and router would work best with my internet provider and my household. I believe my purchases are worth the money spent and will meet my needs for awhile.

Not one problem with this modem. Installation was easy. No more renting an Xfinity or AT&T modem that I have to return after paying hundreds of dollars. It’s fast, reliable and didn’t break the bank.

Needed a new router/modem in a pinch and was lucky enough to snag this a couple hours later. Set up was very easy and ews running in no time. Only minor situation that I had noticed was that it gets very hot if it sits on other machines. It needs air flow, otherwise no issue

This modem has been great. Handles the high speeds very well. I have now had this modem for over two years and it is still working great. Easy to use and setup as well.

I have Suddenlink as my ISP and I've noticed my speeds weren't where they were meant to be. I have a wired connection and I'm paying for 100mb speeds. With the modem they gave me, this is what I was getting: 22mb down, 20mb up. Obviously something isn't right. Despite having them check it out, they said there was nothing wrong. I knew my speeds were being cheated. I've eyed this modem after email support told me they need modems with 3.0 and at least 8 channels. Knowing that I immediately went out to get this. ---Please be aware, if you get this, you have to call the tech support line to install it. You can't use their online tool for replacing your old modem even though it takes you through all of the proper setups.--- Once they had the modem info I was off and running. Ran a new speed test and loved my new results: 100+mb down, 25mb up. The upspeed varies through the day and I bet it differs based on where you live. Rarely does it dip to under 20. But downspeed is now always consistent. Extremely happy with this plus I don't have to worry about being charged a modem rental fee.

Wanted faster download speeds and upgraded to achieve. Easy setup, speeds achieved and no dropouts or resets. Paired with Orbi mesh router and works great all the time. No complaints from me.

Got this to replace my 3 year old failing modem. Was easy to set up, except it did require a computer that had Cat 5 Capability, which my laptop doesn’t have, so I had to temporarily relocate my desktop just for this. Minor inconvenience, but something to consider when purchasing. Have had zero issues with my internet since installation and synced with my wifi router with ease.

This Cable Modem is for USE WITH HIGH SPEED CABLE PROVIDER - make sure your cable provider is providing you very high speeds and that your cable provider approves the use of this modem with their cable system. This is one of the very best cable modems for high speed that a cable company will approve in 2019 and 2020 - in the future newer products my be introduced by NETGEAR so keep your self educated - but this modem will be great for many many years to come. THIS PRODUCT IS OUTSTANDING!

Get it, it's worth it. works great, must have!!!!!

The modem works great for my Xfinity set up, and look great too. It's much cheaper and much smaller than the modem Comcast tries to rent to you and works every bit as well. Beware though that this particular modem does not have phone line provision so won't work with Xfinity "triple play". All in all a quality product and a great buy.

Great pick up and price. I use with Spectrum and am on their Ultra plan and this baby can may out in the 600-650 meg range. Works great, easy out of box setup - small, quiet, and powerful.

I set up and installed this modem in less than 5 minutes and haven't had any issues. Doing an internet speed test the modem is sending the speeds that I want to my router with minimal ping. Not sure if it is exactly worth the price tag listed though. It feels light and kind of tacky, but still gets the job done. I'm using this in tandem with "NETGEAR - AC1750 Dual-Band Wi-Fi 5 Router - Black" and haven't had many issues getting the speeds I wanted. Great for apartments and small homes, but if not experienced or have a bit of a tech background you might run into trouble setting this up with your internet provider.

It works with Optimum Online, and that's enough for me. Delivers speeds that are somewhat below what is advertised by Optimum Online, but I am not sure that is the MODEMs fault.

Easy to set up, works great. Price is right. Works with comcast.

set-up relatively easy, small but powerful. Immediately upped my speeds to let me use the amount of data that I am actually paying for. still lacking in overall connection speed but I am also in the process of upgrading other equipment

I just got new Suddenlink internet nearly 2 months ago and I wasn't down for paying monthly modem rental fee. I have the 400mbs internet plan. With this modem, I get on average 420mbs so I get the full speed of my plan without the modem fee. Accompanied with a Google wifi 3-router system, I get good, consistent, fast internet reliable for video calls, streaming services and my work from home environment. Haven't had any issues to date.