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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 32 x 8 DOCSIS 3.0 Cable Modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price. There are few mentions of heat or lag issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,210 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great choice for Bring your own Modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought modem to work as a Bring your own modem on Spectrum and it works perfectly fine! Great stability and speeds so I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear 3.0 router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable modem, easy set up. No more modem fees from.internet providers. Handles up to 300mbs which is decent nowadays. I do foresee up grading to the 3.1 to handle beyond 400mbs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pays for itself in less than a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in and call Optimum with mac # and connects right away. Speed test is as good or better than the one they provide and saves $10 a month. Since installing has not dropped service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was needed to upgrade my home internet setup. Works well with Cox internet. Had to buy a few and return Cox tech said serial# were already in use by other customers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear modems lock you into an ISP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL:DR it won't work with a different ISP. The point of buying your own modem is to avoid a rental, and freedom to change ISPs. Not with Netgear: it pushes different firmware for different ISPs, and wouldn't let you update/roll back on your own, see: https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router?language=en_US The ISPs won't give you access either (at least Spectrum and Cox won't, don't expect others are any better). Netgear support (the call center in India) didn't have an answer to why the company won't allow customers access to firmware versions (direct opposite of their router FW policy), just sends you to ISP. ISPs say it's your device, we can't manage it, we're not responsible for it. Apparently the issue is known to Cox techs, but both Cox and Netgear still advertise it as 'certified for Cox': https://www.cox.com/residential/support/cox-certified-cable-modems.html There are reports of the issue going back to 2019: https://community.netgear.com/t5/Cable-Modems-Routers/CM600-Spectrum-to-Cox-firmware-issue/td-p/1785354 Yet, they still advertise it as 'certified for Cox, Comcast and Spectrum (and more)'. Buyer beware: if you don't want to be locked in your ISP (or forced to buy a new modem every time you change ISP), avoid Netgear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Gaming Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem used this modem to replace my Spectrum modem for gaming and online school. Night and day difference. Never use the Spectrum cable modem again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as ad advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Fast and efficient. Saves me money by not paying a rental fee each month to the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what’s promised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it’s supposed to do and reaches the promises speed with Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nihal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and affordable router for cheaper price and running good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to the internet. Great signal throughout my apartment. The ability to turn the blinking lights off is a plus. The app is the best part about it, makes it simple to configure to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster! Definitely worth it and not paying for a rental anymore is sweet. I would recommend this to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NETGEAR DOCSIS 3.0 Cable Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little modem. I purchased it to replace the one I rented from Suddenlink and it's working great. Just had to call Suddenlink to have the add the MAC address to their system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cable modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cable modem from Netgear! Works great, simple setup (of course, depending on cable provider) but instructions are through and always trusted this company!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem to replace the Xfinity one I had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic modem and is replacing the Xfinity one I foolishly was renting from the cable company. No issues with it whatsoever. Have it paired with a Netgear wifi router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an arris surfboard (which was crap) before and it was terrible. This is sleek, and extremely easy to setup! When using suddenlink i would recommend getting your own cable modem instead of using their outdated equipment. Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent modem and super fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old cable modem for the Netgear CM700. Wow! Once Comcast provisioned the modem, I was up and running in no time. Works perfectly and haven't touched it since inititial setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Net gear is reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a modem that supports two gaming pcs. This does just that.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to install and activate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is easy to install and works great even on slow internet plan. Didnot find any lag in network speed which my earlier modem use to do. It took me less than 5 mins to install

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem for a decent price. Nothing too fancy. Just simple. The hardest part of set up will be getting a hold of your cable company to send a signal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Money saver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing xfinity was trying to charge me 15 a month for there’s and this does the job perfectly fine and easy to use and maintain with updates love it.

    I would recommend this to a friend
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