Customer Ratings & Reviews

TL:DR it won't work with a different ISP. The point of buying your own modem is to avoid a rental, and freedom to change ISPs. Not with Netgear: it pushes different firmware for different ISPs, and wouldn't let you update/roll back on your own, see: https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router?language=en_US The ISPs won't give you access either (at least Spectrum and Cox won't, don't expect others are any better). Netgear support (the call center in India) didn't have an answer to why the company won't allow customers access to firmware versions (direct opposite of their router FW policy), just sends you to ISP. ISPs say it's your device, we can't manage it, we're not responsible for it. Apparently the issue is known to Cox techs, but both Cox and Netgear still advertise it as 'certified for Cox': https://www.cox.com/residential/support/cox-certified-cable-modems.html There are reports of the issue going back to 2019: https://community.netgear.com/t5/Cable-Modems-Routers/CM600-Spectrum-to-Cox-firmware-issue/td-p/1785354 Yet, they still advertise it as 'certified for Cox, Comcast and Spectrum (and more)'. Buyer beware: if you don't want to be locked in your ISP (or forced to buy a new modem every time you change ISP), avoid Netgear.

Works as advertised. Fast and efficient. Saves me money by not paying a rental fee each month to the cable company.

I bought modem to work as a Bring your own modem on Spectrum and it works perfectly fine! Great stability and speeds so I am happy with this purchase.

This product was plug and play. After that called the cable company and they took care of the rest. I noticed my speed went up around 50mbps just changing them out.

So much faster! Definitely worth it and not paying for a rental anymore is sweet. I would recommend this to friends.

Product was needed to upgrade my home internet setup. Works well with Cox internet. Had to buy a few and return Cox tech said serial# were already in use by other customers.

Great modem used this modem to replace my Spectrum modem for gaming and online school. Night and day difference. Never use the Spectrum cable modem again.

Good reliable modem, easy set up. No more modem fees from.internet providers. Handles up to 300mbs which is decent nowadays. I do foresee up grading to the 3.1 to handle beyond 400mbs

Plug it in and call Optimum with mac # and connects right away. Speed test is as good or better than the one they provide and saves $10 a month. Since installing has not dropped service yet.

Good connectivity do not waste the money with any wifi company if provided any modem because they charge extra fees buy you own netgear wifi.

Amazing cable modem from Netgear! Works great, simple setup (of course, depending on cable provider) but instructions are through and always trusted this company!

Needed to upgrade my old modem, this was easy for me to set up, called my IP and it was up and running.

Great little modem. I purchased it to replace the one I rented from Suddenlink and it's working great. Just had to call Suddenlink to have the add the MAC address to their system.

Connects to the internet. Great signal throughout my apartment. The ability to turn the blinking lights off is a plus. The app is the best part about it, makes it simple to configure to your liking.

Had an arris surfboard (which was crap) before and it was terrible. This is sleek, and extremely easy to setup! When using suddenlink i would recommend getting your own cable modem instead of using their outdated equipment. Great price too!

This is a fantastic modem and is replacing the Xfinity one I foolishly was renting from the cable company. No issues with it whatsoever. Have it paired with a Netgear wifi router.

Love this thing xfinity was trying to charge me 15 a month for there’s and this does the job perfectly fine and easy to use and maintain with updates love it.

Replaced my old cable modem for the Netgear CM700. Wow! Once Comcast provisioned the modem, I was up and running in no time. Works perfectly and haven't touched it since inititial setup.

Great cable modem for a decent price. Nothing too fancy. Just simple. The hardest part of set up will be getting a hold of your cable company to send a signal.

Great router, very easy to setup I would definitely recommend it.