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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2556 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the AC1000 Dual-Band Wi-Fi 5 Router very favorably, frequently praising its ease of use, strong performance, and excellent value for the price. Many appreciate the router's wide range and reliable signal strength, resulting in good Wi-Fi coverage throughout their homes. Positive feedback also highlights the quick and easy setup process and compact size. However, some users experienced compatibility issues with older devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,556 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dandy device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good alternative to renting from internet service provider. Fast set up and power up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    App needs more options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router is good if you set it up for its intended purpose. If your buying as a access point or extending your WiFi the nighthawk app will not let you configure. You have to sign in using a computer and manually plugging in the router to your laptop or cpu. I would go into more detail but that would be a novel. Once again basic use great access point thumbs down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and cut out the payment to cable every month

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my router with this NETGEAR-AC1000. Easy setup and installation. Was a good choice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow router. 100 mbsp!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front of the box says it capable of 1000 mbsp and I tried this router for a long time I spend 3 hours troubleshooting with netgear, is only capable of 100 mbsp ! Don’t buy it if you plan to use with higher speeds from your internet provider.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Coolatmosphere,
      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    NETGEAR ROUTERS ARE THE ONLY ONES WE USE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing a review about the NETGEAR AC1000 Router is easy for me. This is the third NETGEAR router we have as this is a large building with lots of areas to be covered. We have found from past experience the all NETGEAR routers we now have are far more superior to the routers of other manufacturers in reliability, signal strength, and coverage. We will always buy NETGEAR equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast router. I have Verizon Fios internet, 200 mbps and haven't had any issues with this router. I always have fast, reliable service, it's never cut out on me. I also like that I was able os et up guest wifi names and passwords to protect my main household wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been almost ten years since I bought a new router. I suddenly needed one and was told Netgear was a good company. The price point was good so I bought it. It was very easy to install the router. The instructions were clear and the router started working without any problem. I wish every electronics purchase could be like this. I'm online a lot but am not downloading huge files or a hardcore gamer. So the speed is good for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Range

    Rated 5 out of 5 stars

    Bestrouterever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Netgear WiFi Router is very easy to install, and Netgear provides technical support to walk you through the process and answer all questions that come up. Besides the speed and easy settings when logging in, it has a power saver button that I can simply turn on or off. The connections are reliable ,and the brand is top rated. The range covers my devices throughout my home with no problems . Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Easy installation and super affordable! Makes WiFi on my tv and computer faster because the source is closer now

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    Affordable and Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR AC1000 Dual-Band Wi-Fi 5 Router in Black is a reliable and affordable choice for home networking. With dual-band functionality, it offers decent speed and coverage for most household needs. Its sleek black design blends well with any decor. However, it lacks some advanced features found in higher-end routers. Overall, it's a solid option for basic Wi-Fi requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Easy to set up and reliable so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this router to replace an older router that was no longer working correctly. Read the reviews, and was a little worried it would take time to set up, but it was actually super easy and quick to get up and running. Our cable doesn't take full advantage of the speed of this router, but was a tremendous upgrade for us. Have not had one single issue since installing it. I would recommend this router for households like ours that would, at most, have a Roku stick and two phones/tablets in use at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Range

    Rated 4 out of 5 stars

    Dual band router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I got The Netgear dual band router, my internet speed has improved. My room is far from the router is and I still having wifi. Has the dual band feature and is very easy to conect it. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    AC1000 Dual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my old router constantly having to be restarted. I updated the firmware and it still didn't help. I bought this router on sale to replace my old one as I do not have a large house. This router is 10x better than my other one and I have my computers and phones on 5G! It also comes with a nice phone app where you can make any changes necessary. Would recommend to anyone looking for an inexpensive dependable router.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Powerful dual-band wi-fi 5 router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful dual-band wi-fi 5 router that covers every floor and corner of most houses.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Net gear router review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small router. Great for people on a budget. Use the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and enhanced the signal to reach rooms I didn’t have good connection in before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    Fast , easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup, good speed, signal within range, great for an apartment or room , goos price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 4 out of 5 stars

    User friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My OLD router wasn't cutting it, so I purchased this one, due to price, and i haven't been disappointed. I had to download the app and once downloaded, it was easy to set up and operate. With its features, I'm able to have more control of who's on and usage. It can handle all the devices connected and haven't had any problems. The device and price satisfied my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliability? Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am doctoral student and research assistant, and use internet for about 18 hours a day. Because I often work from home, I rely on internet at home. I bought this devise sometime in 2022 to replace an older version of it. It is working perfectly since without any interruption.

    I would recommend this to a friend
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