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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 259 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the ease of use and strong performance of the AC1200 Router with 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate its reasonable price and reliable signal strength, extending to multiple rooms in their homes. Positive feedback also highlights the straightforward setup process and compatibility with various internet providers. The compact size is another frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 259 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect. works great. easy to purchase . great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ease of Use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for mom so I was looking for easy to use and requiring minimal to no user effort. And that is exactly what this is. For that, I am grateful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home router/modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem/router works great as intended and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use if you have Xfinity and use their app to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast "phased-out" my 13-year-old Best Buy ethernet cable modem/router. I was "stuck". I'm a computer idiot. The Best Buy clerk recommended this unit for my needs. It was priced well and has worked well in my condominium townhouse since the very friendly Geek Squad® agent installed it and synced old and new Best Buy laptops to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, I like it very much. It was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and easy to set up. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product so far, I have been getting good Wi-Fi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Combined modem router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that combines router and modem. The setup was not very easy specially with XFINITY support that took few hours

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Netgear is horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the tldr version = Netgear knowingly makes an inferior product and tries to make money on the warranty process. If u get it, I recommend taking the BetBuy warranty which is better than what Netgear will quote u at any given time, as that term and amount varies on their whim... except when they have "promotions" knowing you're not going 2 pay the stupid amount that would more than rebuying a new modem router! Netgear used to be a trusted , sturdy powerhorse of a product. However that changed. in the last few years. I had this exact router when it died at 1yr and a few months. Because it was the cheapest I could research in a pinch I re-bought it. Netgear's stance on their product is the WORST...they only offer 2mos of tech support to stand by this product and try to sell a RIDICULOUSLY priced warranty after that. If they upsell you when you call to activate (which you HAVE to if you have no internet since you need that for the activation process)... they begin the warranty right then which means u loose your 2 months and it expires 2 years MINUS one day from date you purchase that. BEWARE, depending on when and who u call..these prices and time terms of said warranty are ALL OVER THE PLACE. When I called on my year old router that died it worked out to be more than the cost of a new device! This time I was offered a 2yr warranty for $24 which supposedly covers the whole thing if it dies before 2year...oh I mean 1year and 364 days. Some techs are exceptionally rude, to boot. IN summary, Netgear leaves a bad taste in my mouth and I'll be searching for a better product to be loyal to

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best choices

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I have ever bought had it for 4yrs I would recommend this to anyone and doesn't take up much space on ur desktop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need the must expensive devise, just need something that work well, the internet is reachable in every room, good speed is denoted , there are many products in the market but sometime the best is the one that works for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Money saver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install. Worked well with my internet provider. Great speed. No more modem/router rental for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a while. It is a real good modem. I bought this one because I didn't want to pay Xfinity for a modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 4 year old netgear router. Many reason to purchase this is the built in media server. I'm using a 4 tb western digital express external harddrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems trying to get it set up but was able to do so within a couple of days. I’m very happy with it as my other one finally but the dust. I like Netgear products and will continue to buy them in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    work's well saves Money !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with xfinity !! has a strong signal thru out my 1800sq ft house !! paying for 100 mps getting 110mps worth saving $15 monthly rental fee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent cabke modem router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cable modem router for the price. Very easy setup. Only complaint is it only has one ethernet port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent connectivity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is perfect for what I needed. Have experienced no connectivity issues, seamless integration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem/Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than having to pay for monthly xfinity box rent.

    No, I would not recommend this to a friend
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