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Customer Ratings & Reviews

NETGEAR - AC1600 Dual-Band Wi-Fi 5 Router - Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 2246 reviews

93%
would recommend to a friend

Pros

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    An amazing cutting-edge router

    Posted
    jrble819
    • My Best Buy® MemberMember

    I've been using this router for about half a year now and I have to say that it is an amazing router. While at it's core, it may look just like most of the other Netgear routers, if you're looking for a router with WiFi that outperforms most other consumer home routers, you're looking in the right place. To start off, I must mention that I was a part of the beta testing process for this router, and I received this router for free from Netgear as a part of the testing process. The setup process is simple enough that a user of any experience level should have no issues. Much like the other later model Netgear routers, as soon as you hook up the device, power it on, and try to access a web page, you will be greeted with Netgear's simple and informative setup wizard. In just a few simple clicks, you'll be up and running. Of all of the features that this router has to offer, for the price, the best are the Gigabit Ethernet, 802.11ac Wireless, and Wireless Bridge Mode. However, if you are buying this router because you heard that it has top of the line speeds with the cutting edge 802.11ac, keep in mind 802.11ac is still in its early stages and most people do not yet own a device that will connect to the router at that speed. You have to have a device that supports the 802.11ac protocol to get the theoretical 1300 Mbps speeds (note: the max speed I ever saw while using it with an 802.11ac device was 800 Mbps -- still very amazing!). You might consider buying Netgear's WiFi USB Adapter - AC Dual Band (A6200) if you purchase this router to upgrade an existing computer to AC speeds. The wireless range and speed outperformed any router I have used in the past in both 2.4 GHz and 5 GHz modes. Perhaps the most valuable feature for me is the Wireless Bridge Mode. I have an area of my house where I can't run any network lines. The wireless signal from my main router is adequate in this location, but I have a couple devices (Apple TV, for example) that would perform much better if connected by Ethernet wire. Bridge mode allows me to use a second router (I used a second R6250 provided to me by Netgear for beta purposes) operating in bridge mode. The bridge mode router connects to the main router's WiFi network like your computer or smartphone would, and then turns into a 4 port switch which I was able to plug my Apple TV into. Since I was using 2 802.11ac routers, the speed between them was usually close to 800 Mbps. While I could go on about other features this router has, these were the features that were most valuable to me. The router exceeded my expectations in most every way. For the performance of this router, the price listed above is very reasonable and I would definitely recommend this device to home and perhaps even small business users.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Poor Customer Service,

    Posted
    AllanMc
    • My Best Buy® MemberMember

    I will never buy a Netgear product again and I am furious with their customer service department. I purchased their R6250 router because the guy helping me at Best Buy said it was a good product. It was fine until there was a hardware issue where the signal range abruptly lost about 90 percent of its strength. This happened when it was about 3 months old. My first reflection of my experience with their customer service, is it would be kinder to put a bullet through my brain than to deal with their technical support department again. I spent way over three hours total on the telephone, while their service tech did every conceivable to the software, My cell phone battery had to be recharged during the call twice. The first tech rep took two hours of time, with about half of that with me being hold before he said his supervisor needed to take over. His supervisor repeated every thing the first one did but kept insisting it was a software issue. Finally about an hour an a half later he said it was obviously a hardware issue. Which is what I told them initially. Three and a half hours for what was obvious. Then they sent me and email with an RMA number. I was told to send in my router to their location and in ten days they will send back to me a new one. I need my router for work, so that is not an option for me. When I called them to arrange another form of shipping. Guess what in their phone system there is no option in customer support to actually talk to a person who handles shipping or customers. So eventually I chose technical support, who after many minutes of waiting on hold, I was told to go on line and figure it out for myself. There is no option on-line to change the shipping after the RMA form was initially completed. So I am going to have to buy a new router because I can't wait ten days. Had I known I would have to wait well over three hours, I would of gladly paid the 100 plus bucks for a new router to be spared this terrible experience and would of been glad to do so. I will never buy a product from them again. I have purchased many of their products over the years and this router will be the last.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic upgrade from older Netgear!!

    Posted
    TigerMike901

    This router is simply great! I have a 75Mbs plan from Comcast, but my old Netgear N router (a 3300 from 2008) was only providing a max throughput of about 19Mbs to maybe 25 on a good day, which for the longest time I thought was just normal losses from the router/wireless bottleneck. I began to suspect a router upgrade to the newest technology may improve my speed. Setup of the Netgear 6250 was super simple, and it was installed and online in no more than 10 to 25 minutes. The best part is now I finally get the speeds I'm paying for with Comcast! My throughput is now usually 70+ Mbs and sometimes closer to 80, which is actually MORE than my 75Mbs plan!! So the old router was definitely the issue, and this new one is providing 100%+ of the speed of my connection, stability is great with no dropouts, and range is better than the old one also. With about a dozen wireless devices connected, the router handles them all just fine with zero connection issues. Sure, $120 can be a lot to spend on a piece of equipment, but it's worth every penny to get full connection speed! As an added bonus this router actually looks very classy sitting in a living room with a glowing Netgear logo and piano black finish. It could actually pass for a decor item instead of looking like a mini cell tower in the room! This is only the second router I've ever purchased, both being Netgear and I have always had great service from them with stable connections and good range. Highly recommended! Bottom line, for those who currently get much less wireless speed than they are paying for, you need a router upgrade!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Router For My Needs ! Plus......

    Posted
    stonekelrn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the NETGEAR R 6250 Smart WiFi Router for it's WiFi Rnage, speed, security and Price !!!! It was on Sale at the time I bought it. Although , I was going with this one in mind to buy. AC 1600 Dual Band GB. It connects All of my device's in my home and more. When I have family over , their devices have not problem connection as well. Whether it is PC, Mac, Iphoner, Ipad Or Androd devices. As well mu TV's , Printer's , ....I am sure I am missing something. Supper easy to set up and use. MNETGEAR GENIE APP is uoir ownm personal dashboard to monitor, control and repair your home network as well as update.I also love the 24/7 tech. support. It say's from 90 day's from purchase. But I have called for a small issue...nothing big and they helped me without any trouble.. I was moving my ,WiFi Router and just needed assistance on the best choice of the room I had chosen There is so much to this router for me. Love it ! More things on this Router than I use....! Range is unbelievable. Secure connection is an absolute for me ! And NETGEAR make this so possible. Don't over look this one and pay way more for one that does the same or some less. Do your homework !.....Watch for a sale or price match ! Best Buy is great about doing that for you ! I would recommenced the NETGEAR R6250 Smart WiFi Router to my Family and Friends. As I do to you as well !

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Netgear R6250 is super fast!

    Posted
    chaboi

    My N300 corrupted and i went out to buy a new router. Did some research on a dual-band router and after talking to a bb employee was suggested to buy this router. Didn't really want to pay $100+ but less than a day after purchase I can tell you its worth it. So let me preface with my isp provides me with 150mbps internet speed. With my old N300 I would get about 70-90 over wifi; I would get 160-175 hardwired through ethernet. Last night I hooked up my new router(which was very simple) and I connected wifi to the 2.4Ghz band. I got 87mbps download speed which is at the higher end of what I've ever seen with my N300 router. I was like okay thats not bad.. went on to connect to the 5Ghz wifi and ran the speed test. I got 174mbps download speed! Thats almost double of speed I've tested through wifi. Heck its the same speed I get through ethernet. So in all I would have to give this product 5 stars and recommend this to anyone that has more than 4 or 5 wireless devices. I put my galaxy note, my wife's iPhone, and my iMac on the 5 ghz band, and the xbox, 2 tablets, and laptop on the 2.4ghz band. There are two seperate wifi networks labeled netgear71 and netgear71-5G so its easy to chose or allocate which device goes on which network. So far its perfect and feel a lot better about dropping $115 for a product which there are tons for $40-$80.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding Router

    Posted
    RCC69
    • My Best Buy® MemberMember

    This is at least my initial review of this NETGEAR Model R6250 ROUTER. Installed the router with ease, just follow the Genie when you are connected to your ISP. Registration of the product again very simple. I highly recommend this router if you are looking for a strong WiFi Signal, especially in a larger home. I have WiFi throughout our 2240 sq ft home with no problem! I hope this router continues to perform in the future like it does today I purchased the additional warranty offered by BB, reasonable priced for added reliability. There are many routers on the market for a lower price, but go ahead and spend the few extra dollars on this model, you won't be disappointed. The router has a very attractive look, and blends in with any home decor. You can even turn the WiFi off if desired with the touch of a button. Contrary to some reviews I read that this router will not work with Windows 10, I find it works perfectly well using the Windows 10 platform.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Router for Multiple Items

    Posted
    gobigblue
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this router for the same reason anyone wants a better router....faster internet. I am not a "tech" person, so a router like this was more than what I thought I needed. Installation was very simple, and the online router setup on my Mac was very easy to walk thru. This router has dual band widths. Which means, theoretically you can have multiple devices on your wifi without slowing down your internet. I have one band width set up for my computer alone since my wife uploads pictures on a regular basis, and I have our phones and visitors phones set up on the second band width. I also have an Amazon Fire Box hard wired into the router via Ethernet cord. At this very moment I have 4 devices working at once, including streaming a video on the Fire Box, and I am having ZERO issue. No buffering at all, and the video I'm streaming is 1080. The only reason at all I don't give this item 5 stars is because I have only owned it for approximately 2 months, so I can't comment on the longevity of the item. I also cannot comment on using this router for online gaming, though I have heard from friends that it does work well for the price. In conclusion, if you have multiple devices in your home I would definitely recommend this item. Go ahead and spend the extra $50 dollars more and get something that will WORK.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost Perfect

    Posted
    Leon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This router is great overall. My old Netgear N300 router finally died so wanted to stick with something familiar. Considering my old Netgear lasted me over 5 years I figured another Netgear would be a good choice. From a reliability standpoint this router has been great. 2.4Ghz range has been great. On par if not slightly better than my old Netgear. The 5Ghz range has been mediocre and seems to drop every so often. I'm on the latest firmware so it shouldn't be due to old software. I knew 5Ghz range would be limited, but didn't expect it to drop as much as it does. It's not bad, but it's not perfect like the 2.4Ghz band. For reference, I'm in a 2-story, 2500 sq. ft. house and place the router in a corner of the house downstairs. Not the ideal position, but even 2 rooms over 5Ghz range is fairly poor. I bought this router due to it having better 5Ghz range than the R6400 per smallnetbuilder so can't imagine how bad that one is with 5Ghz range. It's saving grace is the 2.4Ghz throughput is significantly higher than my old router. My Xbox One gets 40 Mb/s consistently whereas before it only got about 4 Mb/s before. For now we just stay on the 2.4Ghz band. I'll revisit the 5Ghz band after the next upgrade.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    expensive for performance

    Posted
    Edutechie
    • My Best Buy® MemberMember

    When I upgraded my internet service to EPB 1 Gigabit fiber optics service I needed a compatible router. The Netgear R6250 AC 1600 Dual Band Gigabit router was recommended by the Best Buy salesperson. It was easy to install and I was immediately on the internet. Of the four computers in my house only one could work with the 5GHz band. My iPhone and our three iPads also recognized the 5Ghz and worked well. I was very disappointed with the poor speed of the 2.4 GHz band, so much so that I thought the newly installed fiber optics service could have been the cause. The EPB tech who came to check the lines verified that my house was getting the full benefit of the fiber optic service. He agreed with me that the 2.4GHz band on the router was VERY slow and suggested that it may be defective. I exchanged it for another R6250 with the same results. The Netgear 2.4GHz band is much slower than my old Linksys 2.4 GHz router. I will say that the 5GHz works extremely fast. In fact the EPB tech said the speed he recorded at my house through the 5GHz band was the fastest he had seen. Sadly, three of my computers can only connect with the 2.4 GHz band. Solution? I bought a 5e Ethernet cable to use when faster data transfer speeds are needed in those three computers. By the way, I had a password problem (of my own doing!) and the phone tech support was fast and knowledgeable.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    HUGE Upgrade from old router

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Upgraded from 4 year old linksys router that was too old to update firmware and was cutting my signal strength in half. I was going to buy a replacement router from Netgear for around $50, but how often do you buy a new router, every couple of years or so? I have the blast Internet speed and am supposed to be getting 50 Mbps, but my old router was putting out around 16 Mbps right in front and like 3 Mbps upstairs. This AC router from Netgear has somehow boosted my speed to over 100 Mbps in front of it and still around 90 Mbps upstairs. I ran all of these tests for speed on the speedtest app for my phone. I am running it on the 5 GHz option since it's a dual band router. There's less interference on the 5 GHz than on the standard 2.4 GHz that the cheaper routers use. I treated myself on the AC1600 and you should too. It's infinitely better for online games and working from home in my home office. Downloading a 1 hr HD episode from iTunes takes like 2 minutes. I downloaded a new music album onto my phone in about 30 seconds. It's crazy. This sounds like a major commercial for this Netgear router, but that's how pleased I am with my purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pretty Good Router

    Posted
    AEMT

    I bought this router to replace my old Linksys WRT54 G router. It was starting to go. I wanted a dual band ac router and chose this one for the price. Would have liked the netgear Nighthawk, but couldn't afford it. Installation was pretty easy using the wizard and then going in to modify the wireless settings, etc. On my old Linksys, I was getting 28 down and 5 up with a wired computer and 18 down and 5 up on the wireless devices. My ISP is comcast (performance level - 25 Mbps). With this router the wired speeds are the same. The devices, a win 7 laptop, a couple of ipads, a Galaxy S3, and a couple of iphone 5Cs. that connect to the 5GHz band now have the same speed as the wired machine - neat. I have an older win 7 laptop that has to use the 2.4 GHz band and the speed is the same as the old Linksys router. The only problem was connecting the iphones, they did not want to connect to either band. I played with them, eg. setting a static IP and then going back to dynamic and then they connected to the 5GHz band just fine. The range of the 2.5 GHz band is the same as the old Linksys, but the 5GHz band is much stronger and goes further. Overall, I am very happy with this router. Of course, I just installed it - hope that it continues to perform well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Michael5
    • My Best Buy® Elite MemberElite Member

    I was looking for a router that could give me the full capability of the speed Comcast has to offer. I tried two different modem/router combo's but just couldn't get the speed to my wife's pc upstairs. So after returning two combos I went with a separate modem and router set up. And after I was satisfied with the modem I had to return a different brand router which was less expensive and I choose this Netgear model. Although a little pricey from what I wanted to spend I was getting frustrated with my results from other products. My wife's pc is upstairs and the router has to travel thru a ceramic floor and a couple of walls. I choose the dual band router hoping it would do the trick. Since the broadband service I have had for quite a while couldn't give me the speed I was paying for I tried cable internet. Since this Netgear router has the latest technology I decided to think about what lies ahead and spent the money. The ease to set the router up was amazing. Even though I had to go back to Best Buy later and get the Netgear wireless AC adapter for my wife's pc because hers only has b/g/n adapter. Once I got the adapter on her pc then her speed doubled. Connecting to the 5 Ghz band from the router. So far I am satisfied with the purchase.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not impressed

    Posted
    atalantaviii
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I wanted to upgrade my existing Cisco Linksys router to one that offered Wireless-AC and dual-bands. NetGear has always been a great name, and a sales associate had this exact model and recommended it, so I bought it. Setup was fairly easy for me, but I am a computer tech. If my mom or one of my customers had to set it up, I'm not so sure they would say it was all that easy. I work from home, and the router is located downstairs in my townhouse. I have my office upstairs and use wireless for my laptop. I had issues with my wireless within the first couple of days. My network indicator would show I was still connected, but I had no ability to get to the internet, nor my work VPN. If I simply chose the router and disconnected, then reconnected, the issue resolved itself. This issue NEVER happened before with my previous router. The behavior was unacceptable as my softphone requires the VPN connection, so my customer calls would be dropped. Needless to say I took it back and exchanged it for the equivalent Linksys model, which has been working almost flawlessly for a month now.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Decent router at a good price

    Posted
    charvels4me
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Netgear R6250 AC1600 router offers a complete set of features that should satisfy the demands of most SOHO, family, home theater/entertainment and gaming users. Using its default configuration, I had wired and wireless devices connected to it and sharing both Internet connectivity and the contents of a USB hard drive in less than 10 minutes. This router is at the medium end of the price range for similarly performing routers and works as expected in every respect. Pros: -Front panel indicators for power, Internet connectivity and wireless transmitter operation -Pushbutton wireless on/off button on side panel -Dual 2.4 GHZ and 5 GHZ operating bands (independently selectable) providing 802.11 ac/n/g/b operation (collectively) -Home and guest network options (for both 2.4 GHZ and 5 GHZ bands) -USB 3.0 port with data sharing capability (via Windows networking settings or FTP) -Relatively easy set-up with basic default security enabled by default -Parental controls (by time or domain), port forwarding/prioritization (for gamers) and log/activity email notifications -DLNA server services for streaming content from an attached USB storage device Cons: None tat I can think of

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid!!!

    Posted
    Johnohhhhhhhhhhhh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've upgraded from a Netgear Wireless N to Netgear Wireless AC. This is a beast of a router. Easy to set up. There is advanced configuration for advanced users, but it's not really needed. You can do everything with the easy setup. There are a couple things within Advanced you can do which is easy to me, but for others, you may need some guidance. At first with the initial setup, the connection was very wonky. Make sure to reboot the modem and router after the setup. I haven't had to do anything to the router. Never had to reboot it once since setup. Pair this up with a wireless N or AC adapter and you're good to go! Make sure you enable 5GHZ and connect to that if you have at least a Wireless N, but I recommend getting a Wireless AC adapter if you don't. Also, keep in mind, this all depends on your data plan with your ISP. If you're paying for a 20Mbps down, you're getting what you pay for.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    couldn't figure out why it blocks some sites

    Posted
    ElIi

    For some reason i couldnt open certain websites so I set up the guest network and they worked on that for about a week now they do not work on that either. My sony bluray wont connect to it either and its only 2 months old. i asked geeks they said go to netgear so i tried netgear customer service but they say the router wont block pages and they had no ideas and hung up on me. BTW i will never buy another netgear product because of that. I know it just has to be some wireless setting because wired works and if i turn wifi off my phone the pages will load. i explained this to the rep. I've tried googling it and changing a couple boxes but nothing works. Just wondering if anyone has ideas before i take it back and if anyone has a recommendation of a good router. also the range is not as good as the box says. The customer service rep was Farly Expert ID 46452. I would think if they didn't know how to help they would at least try and find someone who could help instead of just ending the conversation.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Performance is quicker than Previous Model

    Posted
    techjarass
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was using an Airport Extreme the wireless N Version and I am not a fan of Apple. When I saw the linksys AC router. I decided I could get more throughput in my house for streaming HD locally. The Airport Extreme with an Airport Express set to extend the network and output a wired connection was limited to a 100mb (70mb throughput) connection because of the airport express. I added the Linksys Media Extender wireless AC to replace the AirPort express mostly because the media extender has 4 Gb ports. This would get around 200 Mb throughput. I added the Linksys ac router expecting a big improvement, but only came up a about 250mb throughput. I returned the Linksys AC router and Tried the NETGEAR 6250 AC router and it gave me about the same speeds. I had hoped It would be quicker because of the dual processor, but 200mb out of 1300 was not great. Then I noticed that Apple had their AC airport Extreme on the market and I used this in combination with the Linksys Media Extender and I could get over 500mb throughput..

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Router

    Posted
    LocoPiranha
    • Verified PurchaserVerified Purchase

    I purchased this router because I thought that my old Netgear router had finally died, but I quickly discovered that Comcast had switched my IP address from IPv4 to IPv6 and had screwed up my Internet connection for 3 days. I called Netgear's tech support twice and my experience with them was excellent! I am in tech support and have dealt with the whole nine - Netgear's tech support was great. Once I finally got my ISP straight (Comcast's support is HORRIBLE), I was so impressed with the speed and router's software that I decided to swallow the price. BTW the price is competitive for comparable routers. I setup a lot of SOHO routers for my job and have touched them all - the Netgear software and tech support are by far the best, and I never write reviews. Beware of new home-use Linksys because their routers have been purchased by Belkin and their software sucks compared to Netgear.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Failed after 1 week and terrible RMA process

    Posted
    JENYC

    It died after 2 weeks (outside of Best Buy's return period) and trying to get an RMA from Netgear was a horrible experience. The router failed and there were no LEDs at all on even though the Netgear logo was lit. After going through several diagnostic steps which included confirming that yes, there were no lit LEDs, the customer service rep insisted on troubleshooting the router further with a computer hard wired to it even though I don't have one (I have tablets and a laptop with only wifi). I asked why I couldn't just send it back and have them troubleshoot the problem but they have to "exhaust all troubleshooting steps" before I could get an RMA. Now I will need to borrow a computer just so I can go through even more worthless troubleshooting steps and waste further time. Needless to say, I will never buy another Netgear product.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works OK; setup prompts unclear, bulky form factor

    Posted
    Astronomer1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The device activated easily, but it was difficult to customize the settings. The prompts were unclear, I needed the company's tech support. While they were polite and relatively easy to reach, even they had problems with the device. In particular, re-setting the default passwords required three attempts. Once set up, the device worked well. I like the toggle switch for the WiFi antenna, which allows me take the device off-line--good protection against hacking when it's not in use. However, the physical shape of the device is inconvenient. It's flat like a video screen, quite large (a 7.3 inch square), and does not conveniently sit on a narrow shelf. The user must stand it up face-on because the indicator lights are all on the front and all the connectors face directly rearward. Yet the power switch is on the back and the antenna switch is on the side. Altogether this is a clumsy design.

    I would recommend this to a friend