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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,057 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality and Powerful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power packed router. Connection quality is top notch and it is quite user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Quick and easy set up. Straight and to the point mobile app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup out of the box. Makes it my 3rd one here and lpve em

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfection!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is amazing! It is so simple to install and get going. Love the Armor feature!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    It works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well with multiple users. Fairly easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and flat, it has mimo and is fast for the 200 mbps. 2.4 and 5g.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the app and haven’t had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router even getting speeds above those advertised by my ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to configure I had no problems with setting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, fast, seamless connection.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear is ALWAYS your best bet when it comes to electronics. The router I purchased (Netgear Nighthawk WiFi 6) has proven to be the best router I’ve ever purchased. I will definitely recommend this device to friends, family, and anyone who will listen, because it’s better than good, it’s Netgear.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade, works amazing, love love so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Netgear Modem & Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting 32 Mbps download and 5.8 Mbps upload while paying for 100 Mbps download. So I changed the modem and router to a new Netgear CM500 Cable Modem and Netgear AX1800 WiFi 6 Router. Now I get 120 down and 5.9 up. Makes a world of difference. The router setup app made it simple to get all our devices back online.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this hasn’t kicked anyone off and works wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is providing excellent connection to all the devices in my home. Would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the NETGEAR AX4 4-Stream AX1800 WiFi 6 Router (RAX10) for my new apartment and it’s great. The install was straight forward. The app is user friendly and helps me monitor users and connections.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Increased speeds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great...increased my speeds instantly!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. But there were no installation or set up instructions with it. Netgear assumes that you will own a cell phone so you can get the app you need to install the router. After some phone calls I was able to get an online site that helped me install the router, but really should be a way available to install from the box if you do not have a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the NETGEAR Router! Works great and extends our coverage. The associate at Best Buy was a great help in selecting this router!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Netgear put a QR, write where password is!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this router. Setting it up was a challenge: The app I downloaded asked me to scan a QR code that did not exist. So I went with the manual setup choice. The app insisted that I be on the network. It should have specified that I need to connect to the "Netgear" wi-fi that appeared. I figured that I should connect to it, but it asked for a password. The minimal amount of documentation (simply a large card) did not have it. The documentation and the app suggest that the user look online to documentation and videos. However, I have no internet connection while I am setting it up! Finally, I asked a friend to bring his smartphone, He had exhausted his data allowance, so we were only able to go online for a few seconds to find a helpline buried deep - probably deliberately - in the Netgear sight. Called the helpline and a tech confined that I need to connect to the Netgear wi-fi that appears. And the password is under the router! So a setup that could have been only ten minutes cost me three hours! Netgear, get your act together: 1- Put a QR on the modem if you are calling one. 2- Add where the password is.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We have many additions on our home and this provides great service throughout the home.

    I would recommend this to a friend
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