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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,057 reviews
  • Rated 5 out of 5 stars

    Netgear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommend this product for anyone who needs a router. I am a long time NETGEAR user and have always been more than happy with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the Netgear N600 with this and now get blazing speeds...up and down! Diagnostics with Nighthawk app are very useful for seeing what is going on over the wifi. Highly recommend this unit!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router with lots of features!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router has lots of features. Can use guest mode. User friendly interface on Nighthawk app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded a 4 year old router with this one. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi is much faster now that we have this product the kids are no longer complain about streaming speeds definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wi-Fi we had was breaking down and time to get a new one and this one was suggested by the service man that was installing our new LG 50" TV. It has been working fine ever sense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router itself has a cool design and I like it and it has its own app as well to protect my devices and internet tho I have a bad internet provider it’s still very good by itself I would recommend for people who want something simple depending on the model you get but overall pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. Easy to set up and has all the security features I need. Another solid piece of equipment from Netgear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy! My WiFi speeds are ridiculously fast now, even with having multiple smart devices connected. It was very easy to set up through the netgear app. Overall I am very pleased with this buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a new router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Paul Loman. He is patient and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AX 1800 ROUTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and live customer service available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product for what i need!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does everything i need! Perfect for work, streaming and gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded and have been impressed with this purchase. I would recommend for anyone looking to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Throughput and easier setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the high throughput from the new router! It is actually faster than directly connecting to my ISP device via wireless!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful setting up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a comment on the router but the instructions and setup. Right out of the gate you're instructed to download an app on a smart device. Well, since i get a lousy cell signal and need wifi calling i wouldn't be installing a router if i could do that. In small print you're told you can go to a website with a PC which is what i did. Whatever you do don't enter your phone number in the "registration" fields, you'll get a call from Tora Bora offering help which is what i accepted. After a remote session with a person i though was from Netgear pinging my router like a shooting arcade at a county fair i was told there were conflicting IP addresses causing my problems and he would be "cleaning it up" for the next twenty minutes at which point i would be charged 99.99 for " the service". Needless to say i ended that conversation, shut off the router and rebooted my pc. Wasted forty-five minutes. Having just installed a TP Link router for a family member weeks before I decided to fall back on past experience and within five minutes i had the router working. Like i said, the product worked fine but somehow there's a scammer trap imbedded in the installation process. I'll stick with TP Link for anything requiring setup but i've had no issues with Netgear switches.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good, strong, reliable connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When paired up with 1GB download, I have absolutely no issues with my connection. It is compatible with almost any modem, and I would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Quality solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always had a two in 1 bought the CM1000 modem and this router and have the best and fastest connection I've ever had with good user interface to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Quick!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in and works with strong connection in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Extremely fast upload and download speeds. My devices are benefiting greatly from this router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a router and the person who helped me was outstanding with helping me couldn't have been better

    I would recommend this to a friend
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