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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,057 of 2,057 reviews
  • Rated 5 out of 5 stars

    Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item was exactly as ordered and received promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Smooth Setup, no Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good in terms of stability. Internet is consistently fast when watching shows and playing games online. Compared to the device we were renting, this both an upgrade and a good financial move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, convenient to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice router. Easy, convenient, and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Black box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing its job. Only time will tell. It was easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NETGEAR-AX1800WI-FI 6 Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good for what I needed recommend by the store person and installer works well. I will recommend the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy person

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend anyone to go here and buy anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did wait so long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gamers. No more slow or laggy connections

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with new router does what it says would recomend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to call tech support.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my old one. Still buffers using Firestick. Had to call tech support to get it to work. Tv is 30 feet from router.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some better than previous routers. Can not connect the amount of devices advertised. Good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love that it updates me to my phone when a new device connects to my network. I love that it scans for threats. Getting 350 Mbps download and upload via wifi on my phone. Thank you NETGEAR !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear AX8100

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to replace our old, outdated router. Our Wi-Fi works much quicker now. I appreciate the app that I can use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - needed something to increase the strength of my wifi signal at home and this did the trick. Worth every single penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service froms a birds eye view

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the easy set up was complete the service was impeccable. Streaming sports was seamless without any buffering.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product new in box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was “fried” when the Spectrum Cable installer opened the brand new box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thank you, never again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pass because of poor technical support. It’s a sad day when they want $ for support. They said it has a 90 day warranty and that it’s $99 for technical support. Wow just wow!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write any reviews on anything weather it be great or bad but this product just made me create an account on this site and write a bad review! Horrible setup which took forever because the app would not connect to the router. The 2.4 band is pretty much none existing. This router is slow and just does not perform like it says it does. Take this review SERIOUSLY!! DO NOT BUY!!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Alex,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

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