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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,057 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth WiFi Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR is the way to go for WiFi... This Router is smooth, easy to set up, and the Netgear app is helpful along the way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works great. Next day delivery as stated!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great unit for smaller houses under 2,000sqft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service is 500/500 and it beats that within 100ft on 5g. I’m very happy but can say that if you have a large house this won’t work as well as mesh system. This is definitely for smaller areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear wifi extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this productive works great definitely get better signal and more secured. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NETGEAR is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is very easy to set up with app or on computer. After a quick setup it works great just as I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I have bought for my work at home position!! Everything runs sooo much better! Thanks to the great service at the Bristol Tn Best Buy for helping me with the right product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! It has great coverage and is very reliable. I own 2 and can't say enough good things.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable & good range

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and reliable router. Kids use it for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to let me link all my devices through apartment-provided wifi and it works like a charm. Speeds are great and setup process was fine! I made sure to use the internet-port MAC address to connect through my internet portal website. No problems so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this NETGEAR wireless router because the one I received from my internet provider suddenly would not allow me to use my company’s VPN service. This router rocks! It solved my connectivity issues and even provides security for all the devices using it. Trusted name and excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good hardware, poor software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router’s performance is five star, the setup application was a three at best. If I did not have experience at setting up a router, I would have had to return this to the store. Manual setup was straightforward but the app was of no help. Wall mounting capability is a plus. I have the router mounted is a high up, good transmission area and this clearly helps performance throughout the house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy Setup & Go!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally new routers mean more complications. Well, actually Netgear switched out my old router with Tenda which stopped working suddenly. Within a matter of moments. What can I say. No interruptions but actually service. Now that is a review you cant bypass!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Net Gear Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I aways rely on my purchases from Best Buy. I needed to get a newer router and it made my streaming work better. Customer service was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my pushas I had no problem with it great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old Router, so this one has to have a smart phone to set it up, I've no smart phone, so had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We could barely use our internet with the providers equipment and we switched to NETGEAR equipment and have WiFi throughout our entire home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a great way to upgrade your home network. I have a two story home with terrible signal through out. I did some researching before purchasing this product. It sold me with the coverages and reviews. It makes gaming upstairs and steaming videos much more easier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wowzerz what a router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Netgear router. It works great and I’ve had no issues with it. I love being able to get online and look at all my Internet details.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Fast and reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was super easy via an app I just downloaded to my phone (Nighthawk) . it replace an Orbi AC2200 that I had to return because poor performance and be offline intermittently. The Nighthawk app makes it easy to see details about usage and helps us see what devices are currently connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wi-Fi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a router for my apartment, and this one has been excellent. Internet connection is strong and fast throughout the entire apartment, and the app is very easy to use

    I would recommend this to a friend
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