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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,057 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router provides a great connection for our needs. It was easy to install and works great! It was a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nighthawk router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems easy set up all i was looking for was a cheap router and it has done its job perfectly

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Device Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works well. Dont like the Nighthawk app. I prefer the Netgear Genie interface. Also, I got signed up for the Armor service and did not want it! I cant find a place to turn it off!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router to replace a 5-year-old unit. I'm not a tech wiz but following the instructions on the app' made installation quick and easy. The router works great. I highly recommend this brand and model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great! I enjoy how quick and easy it is for set up. Works great wonders with all the electronics we have in the house today, including the teenagers and their gaming systems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    After over 10 routers failed, this one worked like

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over 10 routers failed, this one worked like a charm! Keep it simple and things work better. Thank you Netgear!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    HOLY WOW-ZA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was so lost on finding a router for me and my husband to use so we would be getting the best out of our internet.. THIS TOOK THE CAKE. ABSOLUTELY THE BEST PURCHASE I’VE MADE AS A YOUNG ADULT. If you’re thinking about getting this router, you should! 100%!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed sales manager in the building industry.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I required and does it well. It was a breeze to install with the app and believe me I am a novice when it comes to computer stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Good Router for Basic Needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Netgear router was over ten years old, this thing is so much faster than the old router and was very easy to set up with Netgear support.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product fast speeds and we have used this router for many years

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Love my new Netgear Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, has range of my whole home and is smaller than the surf board I used to have =) and best of all it's quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfect for our 1200 square foot condo. It can be moved so as not to bother anyone with the blinking lights as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Worked, until it didn’t

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this unit for a few years. Great speeds. Ran xbox, tv, phones off it simultaneously just fine….then I bought a ring camera system. The cameras seem to be jamming it up requiring a reboot every few hours or the camera stop working. Gonna have to upgrade

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Fiftyfour23,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Renewed Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent and so much faster than my old one. I’m glad I updated my router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    WiFi router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product, easy setup, easy password, much faster than my old router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job at an affordable price. Netgear setup through the app can be tricky at times though.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Easy to setup, use and monitor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use with the ability to make modifications on desktop and phone apps. Works great even on multi-level homes.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Nice Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Wi-Fi 6 router for the money. Fast and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setup realized I needed to reach out to the Geek Squad for more in-depth setup processing ... was having difficulty connecting to my printer. But after their appointment, connecting all things WiFi, all has been working well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mr Dean Zelinski

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our internet was slow funning at about 300.after hooking up the nighthawk speed check showed running at 600 - 800.love the product.

    I would recommend this to a friend
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