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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,057 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little router. Bought for cable internet works like a charm. Set up is through the app you download onto your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Maxwell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works great. I have used Netgear for over 10 years and all have been the same. Just an average Joe with limited tech background.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR makes it so easy to set up. I'm over 70 and it only took a few minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Added more stable signal for phones and tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got decent range but i think the processor might be a little weak. Bought this to do air link with the quest 2 but its pretty laggy for that. Had a vetter experience with the stock router that came from att.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great and has awesome range. I enjoy the fact that I can control all aspects of the router via the simple app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy for our college student!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great!! Very happy college student and parents!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy and having the App on the phone makes it easier to look at your network even on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR - AX1800 Wi-Fi 6 Router - Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot really give a review on how the router works because I couldn't get it to sync with all my devices. I did return this item shortly after I purchased it. Shopping there was very easy, check out fast, and my return was handled quickly with no fuss. I do give Best Buy an Excellent score, but really could not rate the router. All my ratings are for the store.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear AX1800 WiFi 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small to medium sized offices. Great detailed connection logs, compared to the other brands I have tried. We have 3 for 3 floors and we are happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear AX1800

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works way better and faster than my old Linksys one. I also like that its a wifi6 router!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NEATGEAR Wifi 6 Router (AX1800)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR AX4 4-Stream AX1800 WiFi 6 Router. Added speed to my existing DSL router. I'm now able to stream videos. Met my expectations. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    NetGear AX1800 Wi-Fi 6 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set and connect to my Netgear Nighthawk Cm2050V modem. The only problem was getting Xfinity to be able to recognize the connection which required tech support from Xfinity online. It worked great from that point on.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear WiFi 6 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference this router has made - internet speed much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade from old router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new unit after reading specs and other reviews. Easy to setup and configure. Cannot believe the difference. To test it I had 3 tvs streaming movies from different apps, 2 computers streaming movies,2 ipads using You tube videos and 2 phones streaming music. No more lag or buffering! Should have done this years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wi-fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and increased the speed of the internet significantly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TVzone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Really covers all the bases and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I am a tech dinosaur and this was easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just plugged it in and it works great. Even for my son and his constant gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is replacement for Netgear R6230 AC1200 router also purchased at BB. We have 27 connected devices including 15 Sonos speakers, 3 iPhones, 4 smart TVs, 2 iPads, 2 apple watches and a Brother printer. The Sonos, watches and printer are on 2.4 network, everything else on 5ghz. House is 1700 sf ranch with brick and plaster walls. We were having Sonos dropout issues with old router plus laggy TV picture at times. New router has been a good performer. Achieving 250mb download speeds and strong device coverage measured by using Nighthawk app, which is useful. Have only had three weeks so still in tryout mode (why 4 vs 5 stars) but so far very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, this meets our needs. Was very easy to set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the router. Works very good and has a easy set up.

    I would recommend this to a friend
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