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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,057 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been great. Purchased this for the church and has been very reliable for what we needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Net gear AX1800 router XCLNT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding router. Works very well. Recommended. Not a mesh router and I didn’t want one.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Netgear AX1800 Wi-Fi 6 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear AX1800 Wi-Fi 6 Router was easy to set up and has a great range. The Wi-Fi connection is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment runs my house perfectly and would recommend. Got my wifi up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice prodict

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Easy installation Thought I’d notice a difference with this new router (replacing a 10 year old one), but don’t think I really see any difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to set up and use. App is handy! Wish it mounted easier in our wall for convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Netgear router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stronger signal. I don't have to use my extender routers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable signal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty reliable and signal is decent. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    netgear router review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the range of the router. I give it plus as a product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    it's cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my internet fast for a decent price. Wish I got this long time ago. Good deal for what it does.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what we need it to do. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear RAX10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and a must have! Easy setup and great customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never was able to install it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got a chance to try it out. Doesn't come with any physical software and you are forced to download an APP on your phone. Unfortunately I do not have cell service at my home so I was not able to do anything with this item. I understand that companies need to save money but not including an inexpensive CD with the installation software is probably not the place to try and save.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Netgear Small Home Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router for my mother-in-law’s townhouse. Easy setup and configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent transmission through 1 story house and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Drops internet connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup through the Nighthawk app. Good signal strength in my house. HOWEVER, 3 hours after I installed it the internet dropped. My modem was functioning correctly but the router lost the connection. Power cycled multiple times to no avail. After 2 hours with customer service and three HARD resets it was fixed. Worked GREAT. For 3 days. Internet connection dropped again. Modem still working fine so I plugged in my old router and I can connect through that. I think it has something to do with the Smart Connect feature as others on the Netgear forum complained about that. I’m not going to go through this again so I’m returning it and buying a different brand. Never had issues like this with other Netgear products.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DrewanParker,

      We're sorry to hear that you had problems with your RAX10 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would reccomend this router!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up, the app is user friendly and clean. No issues!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Strong enough and easily installed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was set up easily following the online instructions. It updated itself and I am back up after playing with my system for 5 days!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear AX1800 router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this router has been so much better than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little router.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wifi 6 router definitely outperforms the old wifi 5 router it replaced. No more loss of signal, noticeably faster response time and keeps more devices connected. May not be top-of-the line, but for a smaller family living in a small or mid-sized home, definitely recommened!

    I would recommend this to a friend
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