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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,057 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Quirky setup issues but working fine now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great now. Initially there were problems with connections. Restarted it several times over the first day and one time on the second day because it stopped working. But after that it is been working great. Wierd. None of us could figure out why there was a problem and my sons and I have experience with this kind of setup. Working now and been working since the third day with no issues. Much better than the old Router for distance and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reserving it to replace a router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, haven’t installed it yet. Holding it for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear router provides great wireless coverage for the area needed. Support was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, reliable router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it a month and are very happy with the purchase! Comes back quickly after outages, no problem connecting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I needed a router so I got this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works well. One odd thing is that you have to have a internet connection to get this router turned on. It is literally dead in the water until you get on the internet to register it. So far it's working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a strong connection for all of my devices on this router. I strongly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We run multiple devices, including 2 gaming consoles. We have no issues at all. Everyone is happy. Ping is less than 10 and usually less than 7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a pain to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was finally set up it has been great, but it took 3 hours to set up due to all kinds of problems and updates and whatever else could go wrong. It did not need to be that difficult to set up but it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my business and it works wonders i am not having the slowing issues that i was before with my old router when there are more than one device connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues in yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this for a customer over a year ago along with a battery backup. It is still running without fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new netgear wifi is better than prior one. A little disappointed that the signal is still a little spotty but so much better. It is able to support games, phones, tablets and laptop. Kids can do school virtually without getting kicked of constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a good brand router that can enhance our cable viewing from different areas in house. This is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Wi-Fi router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router. Had no problems setting it up. seem to be very powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not use it provider would. Not install had to use their own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Try, No Cigar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get Geek Squad in to install this item, and we discovered that we needed a new modem AND Router, so will be returning this item unless family member can use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I would definitely buy the next model in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast router with modern features including WPA3 security. The setup was pretty easy and didn’t need much tweaking beyond the default settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router really has improved my home network performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Single extends thru entire 3 floors of our house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works great so far...have 3 playstations and a pc. Internet connection has been good and smooth.would recommend to anyone who’s looking at this particular model

    I would recommend this to a friend
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