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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,057 reviews
  • Rated 4 out of 5 stars

    Works fine, but not an easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not easy to install and spent over an hour on the phone with a Netgear rep to install. Then required another hour on the phone with an Apple Tech. Hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated app setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I didn't give it 5 stars is because the initializing is way too complicated. Have to use a smart phone and download the Nitehawk app. Other than that, it works perfectly with Fios.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Router works great, but read the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meant to get the combo router and modem. Read the box if you want an all in one, but this ended up working great when I bought the modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be future ready with wifi 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, I think. I only have 1 device that currently utilizes wifi 6, my Samsung Galaxy S10 phone. All my other devices are hard wired or are not as new and functions under wifi 5 parameters. But it's great to be future ready with wifi 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the future for now.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far as the Wifi6 is still new most of my items use it. It’s so paired to Firestick mega which is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good upgrade from what I had been using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this router and the software that is included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. It’s a wireless router. I’m satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First one failed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the 1st one. Failed after about 1hour couldn’t access the router. Even over LAN. Auto setup took too long didn’t work for me. I setup myself took 5 minutes and worked well. I have a lot of experience with network setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but could be a little bit faster. Could it get to at least 500mps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this wifi device. I had another one before and it lasted about 10 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Netgear - AX1800 Wi-FI 6 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your SME at Best Buy did provide exceptional referral to this product. The only set back is when registering my router - the continuous spam emails I receive to purchase armor guard -etc... Which is not a Best Buy issue. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router at an unbeatable cost. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router on a budget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Router on a budget, 3 phones, xbox, and Rgb lighting. Works Great. Its not super easy to set up but great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a good router!! Great for a decent size home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router.. the random intermittent drops id have in wifi gone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was dropping off the internet, and when the router was new it was never an issue. So I purchased this item to improve the connection and was told the first router was likely worn out, and "only last about two years". Much better but even though the router and TV are located in the same room it still drops my TV every other day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router may have problems

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router may have issues, works but printer loses pathway. Sterling troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they delivered my order to my car, quickly and very politely. I appreciated the service and, of course, really like my new router--I needed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night Hawk router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. Works like it should and it paired nicely with my Netgear modem.

    I would recommend this to a friend
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