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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,057 reviews
  • Rated 5 out of 5 stars

    Nice wireless router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new wireless router and this one has nice security features plus automatic firmware updates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DOES THE JOB!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and very solid connection! Have about 10 devices and a few more smart lights connected to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR - AX188 Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hookup and setting were a breeze. Would buy this again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I can connect my security system and still have a strong enough connection to connect phones and laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remmy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the older version, it’s work so good as stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment! Set it up on your phone. Very fast data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router Happeness

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a much better unit than my last Netgear & it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid router, great value. It may not have the largest throughput, but if bandwidth is a priority, you should be hard wired anyway.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt really change anything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kinda helped not much but still helpful and good price for what you get

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Caleb,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good product !! Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi way faster now. No more lags at all very smooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Net

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it makes reception so much stronger I really love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a keeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup wasn't as easy I was told it would be but once I it was done, it has been a great router that has kept all of our devices connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected, set up a little weird

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the app to complete set up was a bit complicated, but in the end it works as advertised. A simple router with the ability to segregate the bands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my rural home. Had to call for help on set up. Took 45-50 minute on phone, had a very hard time understanding accent of person on phone therefore several times repeating instructions. NO instructions! in package for location of item name and password on unit or have to make up that info. Very poor instructions for someone that hasn't grown up with new tech. Just put instructions at least in English so some one at least can read it with pictures of location of info on unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router good internet connection a very good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Signal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well. The installation instructions were not well written.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to monitor remotely who is signed into my guest account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to install and even with customer support. The next day it installed with a problem go fiquer?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, our network has really sped up. Would recommend.

    I would recommend this to a friend
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