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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2057 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,057 reviews
  • Rated 4 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this item 4 stars because we still do not have good WiFi most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    Satisfied for the most part

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the range I get with all my devices I just have an issue with it going in and out constantly

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Sanini,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 3 out of 5 stars

    EEROS Router and TotalTech Support by Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear router did not function well enough in my small home. Geek Squad suggested the EEROS router, came and installed it and had everything up and running within an hour. TotalTech is such a terrific service. I recommend having the TotalTech Support. In my experience, It is the best! My comments below are for the NETGEAR ROUTER

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% satisfied with this Netgear router!!! Definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does its job...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WiFi was failing on my old router so I bought this one as an replacement. It was easy to setup and get operational. So far it does its job for the price point it was at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing my old router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It absolutely does what I needed to do and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stepping up in technology.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with improved WI-FI coverage in our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Directions might’ve helped l.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but set up was not easy. Guy said his parents did easily but no directions. And setting it up online did not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how well this works. We are very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned and got eero instead , but it did work fine . Eero worked better for me though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifi speed has definitely increased, no more down internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Wi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the NETGEAR Wi-Fi and couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very impressed with the stable (finally) WIFI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Installation instructions could be a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ax1800

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great don't really like the phone app. sends to many texts. otherwise i Like the response of the wifi on my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supper fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been in my cart i did some research and it fits my intent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NetGear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router, fixed my problem with my AT&T issue.........Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Have not had any issues and it connects fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it works just fine, but after I purchased it, I found out my modem has a router also. So I never used it. I returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless streaming works wonderful in my home. Amazing product.

    I would recommend this to a friend
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