Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,057 reviews
Rated 4 out of 5 stars
Netgear
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took some time to get it working. But once connected, it is good.
I would recommend this to a friend
Rated 4 out of 5 stars
NetGear 1800 router
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works well easy to install will recommend to a friends
I would recommend this to a friend
Rated 1 out of 5 stars
Be Aware. Subscription Fees are not included.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I only needed (1) landline. Comcast gave me this model to purchase as it is an upgraded equipment to be compatible. This is to avoid the rental fees that Comcast will charge me. What I did not know, that in addittion to this expensive equipment.. in order to use it, you have to pay NETgear another monthly fee. I was very suprised with this information.. so I cant seem to get round the extra fees. My needs for the product did not warrant a monthly subscription.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi CynthiaG,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We would like an opportunity to assure you that NETGEAR does not require a monthly subscription to use your RAX10 or any device. When searching for support for your NETGEAR product, you might find links to fraudulent websites attempting to look like legitimate NETGEAR support websites. For more information and to learn how to stay safe with Identifying an official NETGEAR website, please visit the following resource: https://kb.netgear.com/000060468/How-do-I-identify-an-official-NETGEAR-website-or-social-media-account?article=000060468.
We recommend contacting NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards, NETGEAR Team
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love it
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup and app installation. Ability to control devices connected to wifi individually for access.
I would recommend this to a friend
Rated 4 out of 5 stars
My new Router
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s just what I needed to make my fire stick to work like it should
I would recommend this to a friend
Rated 4 out of 5 stars
Netgear router is nice upgrade to last gen router
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice update to my old unit that started acting strange.
I would recommend this to a friend
Rated 2 out of 5 stars
Netgear to be or not to be
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm hoping that this particular router had a defect. I was a total pain to get online. This was a replacement router. I thought I would try Netgear. That was a mistake. The tech support was long and painful. While waiting to get assistance I hear routers crowing, cats and children in the background. The tech had a hard time paying attention until I mentioned the background noice. This router kept switching stations which caused my different devices to go off line.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Cheap for a reson
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a tech person and find this router not user friendly. VLAN configured according to manual and will not work. Cant find good support online.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards, NETGEAR Team
Rated 4 out of 5 stars
Quiet, almost like ninja
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Plenty of features and does it’s job without too much trouble.
I would recommend this to a friend
Rated 4 out of 5 stars
Router
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
still have sum down time, and cuts in and out once in a while
I would recommend this to a friend
Rated 3 out of 5 stars
Ok router. I think there are better options.
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, but adding the cost of security software is crazy to me. Having to use a phone app to control it is something of a hassle.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Fair for the price.
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s okay for your average family of 4-5 with less than 8 smart devices connected to it (tvs, iPads, computers, phones) and about 10 tech (light bulb, light switch). Anything more I would consider spending more money on a more stable bandwidth router.
I would recommend this to a friend
Rated 1 out of 5 stars
Nergear router
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would not connect with my computer. Talked to Netgear (would not recommend-very hard to understand) Still would not connect. Had to return.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
90 Second Disconnects Every 2 to 3 Days
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This router initially worked fine but now there are 90 second disconnects about every 2 to 3 days. I have reset the router, rebooted it several times and made sure the firmware was updated. Nothing helps. I do see in the logs disconnects followed by a connect 90 seconds later. The internet connection through my provider never drops, only the router and the devices connected. For the price this device should not have this issue. The security services are a complete joke. You pay for this "feature" when you buy the product but you only get a 30 day trial and have to subscribe by paying more. I would recommend another vendor.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you, NETGEAR Team
Pros mentioned:
Speed
Rated 5 out of 5 stars
Nice router for high speed internet
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job fine at full speeds. We have 200 mbps internet and works great.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Nighthawk
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great easy setup and i love the mobil app to monitor your wifi
I would recommend this to a friend
Rated 3 out of 5 stars
Okay
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not work well, wifi kicks off quite often. Had to have Spectrum out many times and had many calls with Netgear. In today's day and age, these things should work perfectly out of the box, no excuse for it. I just ran ethernet wires instead.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Adequate
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does the job. Not any better than the cheap router I had before this. Thought I might get better signal strength but did not. Good enough though.
I would recommend this to a friend
Rated 3 out of 5 stars
Router might have been better
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was hard to tell through the Netgear app that appeared I had to use over the typical web browser based interface. After 6 days of struggling with set-up I ended up returning it and going to a competitor's Wifi 6 router.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi MrAlbatross,
We're sorry to hear that you had problems with your RAX10 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards, NETGEAR Team
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good Router
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this router and it was easy to set up. The price was good.