Customer Ratings & Reviews
- Model:
- RAX10-100NAS
- |
- SKU:
- 6425811
Customer reviews
Rating 4.7 out of 5 stars with 2057 reviews
(2,057 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the AX1800 Wi-Fi 6 Router's ease of use, speed, and overall performance. Many appreciate its range, signal strength, and coverage, as well as the simple setup process. While most users report no connectivity issues, some have noted compatibility problems and dislike the app.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Works good, but it sometimes goes out
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As some other reviewers complain, the connectivity will go out from time to time. The fix is a simple reboot, but it’s a bit of a hassle to do it altogether. Why, Netgear?
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Marino,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Pros mentioned:Performance, Setup
Rated 5 out of 5 stars
NETGEAR AX4 4-Stream AX1800 WiFi 6 Router (RAX10)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The NETGEAR RAX10 is an excellent choice for those looking for a reliable and affordable Wi-Fi 6 router. Its easy setup, powerful performance, and advanced security features make it an attractive option for all types of homes. While it may lack some advanced features found on higher-end models, it offers excellent value for money.
I would recommend this to a friend Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase. Stopped working after six months and Netgear's customer service is a joke.
No, I would not recommend this to a friendRated 1 out of 5 stars
Netgear
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return netgear. I was able to connect on my devises but no others in my household. I rarely return a product.
I would recommend this to a friendRated 1 out of 5 stars
Not happy with it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made me purchase a monthly subscription I will be returning
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Upgraded Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently found my fiber optic internet to be down and after doing some troubleshooting, I thought my router was to blame so I upgraded to the NETGEAR AX4 4 STREAM AX1800 WiFi 6 Router. It ended up not being a router issue, but I decided to keep the new router since I had so many connection and streaming issues previously. I’ve been using the NETGEAR AX4 4 STREAM AX1800 WiFi 6 Router for about a week now and I haven’t had any trouble whatsoever! My Roku devices stream without interruption, my browsing is faster, and my work VPN connection is not being disconnected at random times. I would recommend NETGEAR AX4 4 STREAM AX1800 WiFi 6 Router to anyone looking for improved connectivity and less interruptions. It was very easy to set up, especially after downloading the app! I am not tech savvy whatsoever and found the instructions so simple, even after going through some other internet issues prior to the set-up. NETGEAR AX4 4 STREAM AX1800 WiFi 6 Router exceeded my expectations
I would recommend this to a friend Rated 1 out of 5 stars
Flimsy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very flimsy, we took it back. It didn’t meet what we were looking for
No, I would not recommend this to a friendRated 1 out of 5 stars
Computer never the same since using this router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Profoundly changed the way my computer operates. It takes MUCH longer for my Mac to sign on. Wish I had never bought this router. Will never buy Netgear anything again.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Penelope,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
There is also a new firmware update for your RAX10 which was released as recently as 9-15-21 which may provide some assistance to your issue: https://kb.netgear.com/000064020/RAX10-Firmware-Version-1-0-5-108.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Not good router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to finally find a good WiFi router, but when I brought it home and set it up. It did not work. The WiFi was working I and I had to bring it back for something better.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nana,
Thank you for the review of your Nighthawk router. We are sorry to hear that your initial device was not working. We would like to work with you to configure the device please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
Eorthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the worst thing ever to set up . And half the time it stops working I have to reboot it too often .
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Poor,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device doesn’t work as described whatsoever. Waste of money and I could have bought something cheaper that works better.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great WiFi 6 Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This WiFi router is great. WiFi 6 capability allows my devices (that support the protocol) to browse and download with peak performance. Devices that are not WiFi 6 compatible are also incredibly fast. The multiple antennas on the back allow for very large connectivity range and little to no speed drop-off through walls and other obstacles. Setup is also a breeze with the mobile app and only takes approximately ten minutes. I highly recommend this router as it delivers great performance at a very reasonable price.
I would recommend this to a friend Rated 1 out of 5 stars
Router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems with this router. I hate I bought it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Philip,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned, after repeated try's and help from netgear was connected to internet but wouldn't connect to any devises
No, I would not recommend this to a friendRated 3 out of 5 stars
SoSo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult setup in my case. Seems much more difficult than earlier Netgear router I purchased.
I would recommend this to a friendRated 1 out of 5 stars
Dropping Signals
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Wireless router did okay but the dropping signals all the time
No, I would not recommend this to a friendRated 1 out of 5 stars
Help...this won't cooperate
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it installed. Followed instructions, but there are directions that there are no options for. Can't get help...on hold for an hour.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi SAMMY,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience installing your RAX10. This resource should help you https://kb.netgear.com/119/How-do-I-set-up-and-install-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Coverage issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issue with 2.4 GHz band, very slow no coverage range and I alway hace to te-star With 5 GHz band no covers he range
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Revatito,
Thank you for your review and feedback. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
Wrong item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i needed. Associate suggested wrong item.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work due to not having 1g speeds. Ended up returning it. Maybe if I ever get 1g speeds I will get this again.
No, I would not recommend this to a friend
