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Customer Ratings & Reviews

NETGEAR - Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black-Angle_Standard

Customer rating

Rating 4.6 out of 5 stars with 5297 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 6, showing101-120 of 5,297 Reviews
  • Rating: 5 out of 5 stars

    Super fast router/modem and good range

    Posted
    JBNYA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I could not stand the Comcast router/modem anymore because it was never consistent. Sometimes I had good speeds and sometimes I had poor speeds. Also the range was terrible. I had trouble connecting to Wi-Fi on my phones and tablet even in the next room. I talked to a young technology savvy Best Buy associate and he said that for my usage and purposes, which is streaming TV shows, work and a couple cell phones connected to Wi-Fi that this router/modem will be more than enough and I don't need a crazy advanced one that was not in my budget. This one was decently priced and has exceeded my expectations with consistently fast speeds and a great range that reaches anywhere in the house.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I like it...

    Posted
    ALOR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It’s amazing and better than the routers that the providers giving.I have hooked 4 IP cameras with the switcher,1 WD my cloud , 1 PlayStation Pro and wireless I have 1 iPad, 3 iPhones , 2 amazon stocks, 1 smart tv , 2 laptops and one desktop pc(DVR for the cameras).The employee said because is 16x4 that I can’t stand with all this devices but DONT LISTEN to the Best Buy employees, because the are just sale man.the 16x4 is the bandwidth (how fast downloading) Every channel (2.4, 5 ghz) can stand up to 100 devices.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but randomly gets slow

    Posted
    J7469
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this because the version I wanted (was slightly better) wasn't in stock. At first I thought it was good and it worked flawlessly for the first week. Then the issues started. At first it was andom times when webpages would load slow. Then watching online video would buffer frequently and/or get pixelated. To fix was a simple reboot but it happened too often for my likings. If you use the internet to perform simple tasks then this router is for you (never mind the equipment fee savings from your cable company) but, if you're like me and use the internet to its fullest, you may want one with more options for heavy users. I went with the C7000 & it works better for me.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Works great wired...Wi-Fi not so much

    Posted
    Shaun
    • My Best Buy® MemberMember

    For some unknown reason the Wi-Fi stops working on both bands... sometimes once a day, sometimes 3 times in an hour. The router shows the ssids being broadcast, but no device can see them. The only fix is a power cycle which takes 5-7 mins to complete. I've seen others with similar issues online and tried disabling our devices from using power saving mode on the Wi-Fi adapter, but nothing works. Too bad because otherwise the wired devices work great, speeds are good, little disappointed I can't update the firmware but I understand... overall the Wi-Fi issues are killing me and keeping me from being able to recommend this unit.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good, not excelent

    Posted
    Brit
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I replaced another NetGear cable modem which stopped working after a year, Netgear wanted me to pay them $50 to fix it over the phone, the modem costs less than $100, the $50 fix was a one time fix, if I paid more they would fix it again. I decided to upgrade (?) to a more powerful Netgear Cable Modem, the new modem works well but Netgears claims of performance and coverage seem to be overly ambitious. The modem also seems to need rebooting more often than I would expect, it has experienced issues twice in the last week. As long as you take the claims of performance with a grain of salt and buy it knowing this I would on balance recommend the AC 1750

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Wireless

    Posted
    Luke
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this as a replacement to my ~3 year old router. I was going to go with a separate modem and wireless router, but decided to go with a combo unit to save money. But the wifi on this drops out regularly. I have to consistently reconnect to the wifi across my wireless devices. Google searches reveal people having this issue for 2-3 years, with no way to fix it that I've found. It came with up to date firmware and still has the issue. Unfortunately I'm outside the 15 day return period for Best Buy so I'm stuck with this faulty product.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    It works fine, but...

    Posted
    consciousconsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This router works perfectly fine, except the set up process was a hassle since the instruction/set-up manual's instructions were not working. ThenI called the developer's customer support to fix the problem and they were extremely rude and angry with me about their hardware and software not working properly. I'm aware that these two issues aren't Best Buy's fault since it was clearly the manufacture's fault given how they seemed to be familiar with the routers not work like they should upon installation. If I didn't experience the rude developer caller I would've given this device at least 4 stars.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great modem/router

    Posted
    Tank92
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had been using the Netgear N600 Dual band modem/router for the past 2 years or so with no complaints, but recently noticed I was getting kicked off online gaming quite frequently, so I looked into getting an upgraded modem/router. The N600 was only 8 x 4 channels and was not enough to support all the devices I have using the internet at any given time. I decided on this one over the Nighthawk because it was a little less and still a decent upgrade. I’ve had it for over a month now and I only wish I would have upgraded sooner. The 16 x 4 channels allow for multiple devices to be connected and the speed and coverage are great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Extremely Satisfied

    Posted
    Buddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for a router/cable modem to replace the one provided by my cable company (Comcast) & cut the monthly cost of equipment rental. After reviewing many online products I decided (tentatively) on this one. When I discussed available options with a Best Buy Rep on this and several other in-store models I was was convinced this was the one for me. Installation at home was a snap and the router had greater coverage at the farthest reaches of my home and even outside on my patio. Speed of the Router? WOW! Fast is an understatement. A "must buy" for anyone who wants to cut rental costs and increase router coverage & speed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just four stars for now

    Posted
    RockFan707
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    OK, this router seems to be working pretty good now. Although, in the beginning I wasn't sure so sure about it. I got new internet service with Comcast and they recommended this router to me based on my Internet usage habits. Meaning, how much movies I stream, how much video games I play online, downloads, and so on. This router struggled a little bit in the beginning and I experienced some lag while streaming movies but I'm not sure how much of that was the routers fault and how much of it was the fault of my new service provider. I would recommend this router though, as it is better to buy one of your own rather than rent one from your Internet provider. You will save money over time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pleased

    Posted
    Rmondo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This unit replaced a more entry level router/modem from the same brand. This performs far better: faster, far less finicky with connectivity, and an increased broadcasting range of the wireless signal throughout my home. For your comparison’s sake: my home is under 2000 sf and has two connected televisions, a laptop, a cellphone, 5 Echo devices, a Nest thermostat, and a handful of smart plugs. Not heavy on internet usage but I certainly rely on the wireless signal to make my connected devices operate effectively and without lag. This router/modem might be a bit of overkill for my needs but I’m very satisfied with its performance.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Wifi Dropping Machine

    Posted
    HonestReviews
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's possible xfinity has some program that hits modem router gateways that aren't theirs with a signal that makes them drop wifi. It's possible. I say this because this modem was purchased so that I didn't have to rent the xfinity one. It worked for two days then wifi dropped. I reset it, rebooted it and after a day of doing this it finally worked again. For at least another day that is. Then wifi would drop allowing only Ethernet connected devices to work. This occurred for a week and there are tons of forums, FAQ boards and sites where others have the same issue and no one has an answer. Amazing when it worked. Useless when it didn't.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great replacement modem!!

    Posted
    KWilber
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this to replace my Comcast modem and avoid the modem rental fee. It took a little while to set up, maybe 10-15 minutes but only because I had to call Comcast to activate it on my account. The features are great because you can utilize three different setttongs from same modem 4g, 5g and guest. We have multiple devices using this modem and a smart TV hooked up to it as well as having my wife work from home somedays and we rarely experience a slow down, and if we do I think it is related to the Comcast service not this modem. Always had good luck with Netgrar products.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    What an improvement!!

    Posted
    Pbeachcruzer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I don't normally review things on Best Buy when I buy them, but for this one I had to. This is hands down the best router modem combo that I have ever used. I have been so sick of having multiple boxes for modems and wireless routers. To have an all in one that works as well as this one was an absolute blessing! The wireless router part is hands down the best router I have ever used. I can get a perfectly good signal as far away as 100 meters from my house! In addition, with the download and upload speeds the modem provides, my only limitation is the speed of the incoming internet from the cable company. Everything was a piece of cake to set up.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Stopped working after only 2 weeks

    Posted
    Picky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Modem stopped working after only 2 weeks. Spent 3 hours on phone between Spectrum and NETGEAR trying to trouble shoot problem. Spectrum saying the problem was with modem and NETGEAR saying the problem was with Spectrum's internet.Returned back to store. Don't buy your own modem just lease from internet company because if modem stops working, internet company cannot diagnose problem with modem and you have to spend time calling modem manufacturer who will not own up to their product being defected. Good thing Best Buy gave me store credit for price of modem since it had already been past the 14 days to return item and I could not get refund.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Product - Easy setup

    Posted
    Beezul
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The router is an excellent product with amazing signal power. I am able to use all of our wireless devices all throughout our house with ease and no weak signal. I love the dual band option. I can have my two girls stream their music/videos/games on one band while I watch TV on my iPad on the other with no interruption or poor signal quality. The router is also extremely easy to setup and troubleshoot - although I have yet to have any issue that couldn't be resolved by just turning the router off and back on again. This is an excellent product and I would highly recommend it to anyone in need of a router.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Well

    Posted
    ljcintx
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had this cable modem for over a year now. It seems to be working well. It is faster and more powerful than the one provided by Spectrum. I have not had problems with it. The only downside is from Spectrum. I had to keep their modem for my phone service so I have two modems running, taking up table space. I had to go through them to set up the service so both would work but I no longer have to pay their monthly rental fee for their modem. Unfortunately, that hasn't really saved me money in the long run since Spectrum has raised it rates multiple times! At least it is a faster, more powerful modem.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    increasingly unstable

    Posted
    FT001
    • My Best Buy® MemberMember

    I have owned this for about two years. At first it was fine but needed shutdown and rebooted about once a month, now, not a week goes by that I do not need to reboot it. In addition, logging in with my browser was difficult, at first it would give me problems after making changes, then I could only log in after rebooting, now chrome has updated to V72 and it will not login at all. IE still works if I reboot the router first, but if I stay in too long it will time out and will not let me in until I reboot. I am fed up!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Save money and upgraded

    Posted
    Lester
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I went shopping for a cable tv modem to save money on my cable bill as suggested by the cable bill associate so I wouldn't have to "rent" their cable modem, thus saving money eventually. Anyway, at the Best Buy store the sales associate helped me out by giving me the scoop on what's available. I also wanted to upgrade my wifi router. He explained the newest wifi speed AC, and so I opted to buy a better model with dual modems, instead of just buying a tv cable modem. It's much bigger than my old Netgear wifi router, but now I have an upgraded wifi modem and cable modem in one box. Looks awesome standing up and it was easy to set up. One month now and it works great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super Happy with our NETGEAR - AC1750 Dual-Band Wi

    Posted
    LilKnytt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The unite is large compared to what I'm used to, but it's excellent in build quality. And it's reliable as all my Netgear products have been. Left Verizon to go to Time Warner Cable for our Internet connection. I had the choice of renting theirs or buying my own. I chose to buy my own as I soon realized I would just be giving TWC the money. So happy with this unite as it feels sturdy and reliable. Excellent coverage area for us with a large two story house. It works well for our outside as well. All TV DVR units are connected to it as well wirelessly as we're with DirecTV. All happy. Reaches down to our barn as well. So I'm very happy with it.

    I would recommend this to a friend