Customer Ratings & Reviews
- Model:
- EAX12-100NAS
- SKU:
- 6473372
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the EAX12 AX1600 WiFi 6 Mesh Wall Plug Range Extender for its ease of use and significantly improved range and signal strength, leading to better WiFi coverage throughout their homes. Many appreciate the straightforward setup process and the positive impact on their internet performance, particularly for gaming and streaming. While some users experienced lag before using the extender, the majority report a substantial improvement in their overall WiFi experience.
This summary was generated by AI based on customer reviews.
Netgear Extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works very well. Best Buy team was very helpful in selecting the extender.
I would recommend this to a friendAffordable and Easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the ease of set up and the quality of signal throughout multiple rooms. I would buy again.
I would recommend this to a friendHelpful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appears to be helping, but should have gotten one a little stronger.
I would recommend this to a friendEh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh Netgear. Why? Why do make products like this? You say that the setup will be easy, a breeze. It is anything but. Where to place it? They say halfway, but no. The signal may reach. Does it eliminate dead zones? Who knows? The support staff of Netgear on the phone certainly had no clue.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jake,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This installation resource with guided assistance should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Not needed product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it hone and found out thay I didn't need it at all per technicians recommendation.
No, I would not recommend this to a friendUseful!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This extender is amazing. How to extend my Wi-Fi exactly what I needed to be. I’d recommend her to anyone need that extra little boost.
I would recommend this to a friend
Easy return
|Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great return easy to do I liked the product but it stopped working intermittently had to grab another.
I would recommend this to a friend- Pros mentioned:Signal strength
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never recommend extenders unless absolutely necessary. Most extenders force you to create a new network and I don't believe devices are smart enough to auto-switch yet. I purchased this one because it claimed to join the same network with same password and ID. That part was not as simple and straight forward, the app, still has language indicating that it wants to create a new/different network. I looked passed it and still attempted to use, but while the signal claimed to be a strong one, it was incredibly slow. I returned it to store, not worth it. And this is an expensive one, not worth it. My stance is still "never use extenders" unless it's for a specific project/necessity. I would recommend a mesh wifi system.
No, I would not recommend this to a friend Works as advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. It boosts my signal downstairs and I have had no issues streaming.
I would recommend this to a friendWorks well with Netgear Nighthawk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help from tech support to connect it to my night hawk router, but it works well.
I would recommend this to a friendGood value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight forward setup. Well made. Allowed us to add an Ethernet cable for our Arlo hub / security cameras to a StarLink system. All connections seem solid.
I would recommend this to a friendDog Tier Customer Support
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 3 months of purchasing this product, it failed. Which happens. The problem I have is with their support. I operate a business, and I paid the $40 to have this overnighted - which their customer service agent told me was an option. The next day, they contacted me acting like this was some high-tier, gift-from-god product and it could NOT be overnighted because its 'too valuable'. The ONLY option was to do standard, which is 2 weeks. I refuse to ever support a business that does a bait and switch, especially with their support services. Beware ever purchasing or supporting an awful business like Netgear.
No, I would not recommend this to a friendSignal booster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improves connection to my Sonos speakers without dropping signal.
I would recommend this to a friendNeeded HDMI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it to provide HDMI for my TIVO in the basement
I would recommend this to a friendBest extender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. It uses same name as router so your network is only one.
I would recommend this to a friendNot easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not seem to be compatible with our existing Netgear extender.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi sgronek,
experience is important to us. We are sorry to hear that you are having a difficult experience with installing your EAX12. We recommend checking out this installation resource: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Wifi extender
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this yesterday hooked it up it was easy and quick great product using nite hawk app is great
I would recommend this to a friendRange Extender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The was a great purchase because it helped pick up the internet signal better in the room further from the internet tower.
I would recommend this to a frienddead zones no more!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product! does what it is supposed to do and extends in dead zones
I would recommend this to a friendWifi extender
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to setup as they say. Finally figured it out after an hour or so.
I would recommend this to a friend