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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 379 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the EAX12 AX1600 WiFi 6 Mesh Wall Plug Range Extender for its ease of use, strong signal strength, and overall performance. Many customers also appreciate the range and connectivity it provides, along with the simple setup process. A few customers have noted the product helps with lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 379 reviews
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased this our internet was spotty. After installing this we can now get on the internet all over the house and the front porch. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wifi Mesh Extender at the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. No separate network to connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions to set up were not easy but once set up it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AX1600 did the trick!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had too many wifi dead zones in our house. We added 2 Mesh Extenders and that did the trick! No more dead zones. Full internet everywhere. Thank you Netgear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to extend out WIFI due to multiple people working for home but need to be in separate rooms , works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NETGEAR - EAX12 AX1600 WiFi 6 Mesh Wall Plug Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well so far. App is not compatible with my cell phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Increasing wi fi coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time getting it to all green on the status lights

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extender plug in

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this device is good. It seems to pick up the cold areas in the corners of a room where the wifi signal might not be too strong. Also the customer service is great with netgear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extebnder

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works if you have a 5g wifi you want to turn into 2.4 for you incompatiable device this is the extender to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be helping, but should have gotten one a little stronger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television works perfectly with no rendering. I highly recommend this item if you’re having problems with your television rendering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the ease of set up and the quality of signal throughout multiple rooms. I would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh Netgear. Why? Why do make products like this? You say that the setup will be easy, a breeze. It is anything but. Where to place it? They say halfway, but no. The signal may reach. Does it eliminate dead zones? Who knows? The support staff of Netgear on the phone certainly had no clue.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Jake,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This installation resource with guided assistance should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Netgear Extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works very well. Best Buy team was very helpful in selecting the extender.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating and Ineffective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a waste of money. Setup was OK using the app, but the app’s instructions are inconsistent with Netgear’s online guidance and this is sloppy and confusing. The device stays very hot, there’s no improvement despite all efforts, and the device simply does not stay findable via its app. It is incapable of working with more than a single device when it does connect after much effort.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never recommend extenders unless absolutely necessary. Most extenders force you to create a new network and I don't believe devices are smart enough to auto-switch yet. I purchased this one because it claimed to join the same network with same password and ID. That part was not as simple and straight forward, the app, still has language indicating that it wants to create a new/different network. I looked passed it and still attempted to use, but while the signal claimed to be a strong one, it was incredibly slow. I returned it to store, not worth it. And this is an expensive one, not worth it. My stance is still "never use extenders" unless it's for a specific project/necessity. I would recommend a mesh wifi system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Useful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extender is amazing. How to extend my Wi-Fi exactly what I needed to be. I’d recommend her to anyone need that extra little boost.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy return

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great return easy to do I liked the product but it stopped working intermittently had to grab another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Netgear Nighthawk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help from tech support to connect it to my night hawk router, but it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward setup. Well made. Allowed us to add an Ethernet cable for our Arlo hub / security cameras to a StarLink system. All connections seem solid.

    I would recommend this to a friend
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