Customer Ratings & Reviews

If you need range and speed this is not the wifi adapter for you. If you need a value-priced adapter that will get the job done in most home use cases then it is a good bargain.

Some reviews stated this is compatible with Panasonic TVs. It may be but not with mine. 5 year old Viera.

If you are a casual internet browser, this should be just fine. I bought one of these to replace an internal card in my desktop build in January and have stopped using it 3 months later. It would stop working and need to be reset once a day. I also tried on several occasions to connect it to my PS3 to host media files and it would shut down after 20 minutes which isn't very helpful. All-in-all, it's a very mediocre wireless solution that would work for casual browsing but nothing data intensive or sustaining, at least with Windows 7.

I installed the program as recommended. Once it finished, it asked to plug in the USB adapter; the program got stuck searching for network device. I uninstalled the program and installed again with same luck. I searched in forums for a solution, several other users had the same problem, and so far there is no solution. It seems there is a conflict between Windows Vista and the adapter. I might try it in another computer which works with XP.

I bought this product to use on Windows Vista. Spent 3 hours trying to install it and 2 and 1/2 of those hours with tech support to no avail. Product did work with Windows 7. However, after installing it, I no longer had access to my wireless printer. I had to do a system restore to regain it. Uninstalling drivers would not do it. I went and bought a comparable Belkin N300 adapter and I had it working with Windows Vista within 10 minutes. My only gripe with it is the adapter is a little big and takes up 2 USB ports.

I tried to get it to work for 4 days and I had called geek squad numorous times and they could not help me when I finally got ahold of a tech which took 24hrs they kept telling to do the same thing over again and it still didn't work. So when they say it works on any computer and in any house it didn't for me. HAD TO RETURN THE ITEM

It is a terrible product! It will either work fine, or it will be the worst. There is no in between with it.

Very difficult to set up, but getting used to it. will not internet chat with netgear again.

Don't use the installation wizard/software that comes with this adapter. I wasted a lot of time trying to get it to work. After a couple of emails to their customer service reps, we figured it out. You must install just the driver and configure the adapter with Windows.

Bought this so I could put my desktop where I wanted and not where the modem was and desktop HAD to be (according to the cable company) to connect. Worked with this for 4 hours to no avail. Went to return - didn't have receipt. I still have adapter.

I told the sales person what problems I am having and he said this should take care of my problem. It has not taken care of much and to some extent has made it worse. I now have to unplug the USB connector to make it work most of the time as it either locks up or fails to provide a useable signal.

I got this adapter and was excited to put it to the test with our new wireless internet in my apartment. I spent about an hour of my own time trying to get it to detect from the CD and it didn't work. I spent another hour on tech support for them to tell me that it doesn't work on computers with over 4 gigs of RAM. That's ridiculous, is what i said to them. If you have a custom build computer with over 4 gigs of RAM, DO NOT BUY.

Installation CD didn't work,have to download "WNA3100_v1.1.2.16_Setup" from Netgear support website,to install successfully do not choose 'pass n connect,instead choose 'enter passphrase' which worked well with my Windows XP

Does not work. I installed it and it works for less than 5 minutes before it drops the internet. I get it back up and running and bam it drops the internet again. I hate this piece of junk it's worthless.

I installed, uninstalled, reinstalled the driver to this about 4 times already. The driver installs without a problem, however, when I run the genie, it doesn't detect the adapter when I plug it into the usb port--and I plugged it in ALL my usb ports, too. Nothing goes beyond the genie window, stuck on "detecting adapter".....which never detects. I went on the Netgear customer support chat and told the rep about my problem, but she never replied to me. I waited 15 or more minutes, and the rep never replied to me! I'm returning this adapter and buying a different one from another company. I doubt I'll buy products from Netgear again, I wasted my time and my money.

Not at all happy with results but do not know what to blame. Two other computers working at the same location with same router but equipped with built-in wi-fi cards work just fine.

Staff person in BestBuy told me this product would work with my Panasonic BlueRay player. Wrong. Error. Does not work. I am frustrated.

The store I shopped at didn't have much of a selection. I had to buy a adapter for a customer, and that adapter would eventually go into my tool bag. This adapter wouldn't run on a XP machine without it's own software. I like to use windows to control wireless settings but the WZC didn't work. My feeling is for $60.00 a USB adapter should almost install itself. I returned it the next day.

Software refused to load. Returned unit for credit

I purchased the USB wireless adapter, thinking this would be a good fix for my needs. I was wrong. The installation program locked up at the confirmation stage. Customer service could not help. I tried the item on several computers, both laptops and desktops, running XP and Vista. I could not get the thing to work on any of them. For the price, you would expect excellent quality. You will not get it. I cannot recommend this product.