Customer Ratings & Reviews

Do you keep getting random internet outages from your cable internet service provider? Buy this modem and try it out for a week to see if your connection improves. This is way better than the garbage modems your ISP sends to you, and if you're like me - your speeds will increase significantly. For best results, pair with a good Wifi 6 or Wifi 6E router for your home.

I wonder why anyone would use their stock modem. Even connected through a eero, this boosted a 400gb spectrum wifi plan from 350gb to near 600gb download speeds.

Best Buy helped me determine that my cable modem had died (WiFi router was OK). So we got this modem even though we have only the basic cable speed. Almost everything (smart TVs, laptops, iPhones) works better and faster than with the old router. And since I kept the older router, it was a plug and play update. A few iOS apps lose their WiFi connection when switching, so I dropped one star. That’s the only negative I’ve found so far, which requires that I hit the refresh icon.

internet go BURRRrrrrRRR Works with Spectrum. No drops in speed, so seems to be doing it's job.

Easy setup and installation. Future proof your 1GB internet speed with this modem. Another stout product from Netgear with the usual fast delivery from Best Buy.

Modem was very easy to setup, plug and play to new Spectrum service and am reaching 1Gig speeds consistent. Would recommend.

Works out the box. It gives me the full internet speed that i sign up with Xfinity. I had a previous models of this netgear modem and never had any connection drops unless it gets old. I like the slim design so it fits nicely behidn my wall.

Didn't want to pay the cable company monthly for a modem and this fit the bill. I'd give it a better value rating if it included a router too. It's easy to use and great speed.

Upgraded from what used to be the best modem/router two years ago. Apparently, with netgear, even with software updates, stuff slows down. Spent $500 two years ago for the “fastest” option but it started slowing extremely to the point of no functionality. A reset to factory settings actually made it worse bc then the modem got stuck on the factory password and couldn’t update to match my computer. So bought this one plus some Orbis. Another $500 and I’m back at top speed. Definitely sucks bc they trap you into the $500 upgrade constantly if you need it for work. But worth it if you work from home, I guess :/

Excellent speed and easy installation. Capable of providing internet for the normal household functions.

Bought this to replace an ARRIS one. Been very stable and great so far. For xfinity 1gbps connection consistently getting 800 Mbps or more in my nest WiFi.

Netgear makes a quality product. I did a lot of research before I decided to purchase this product as I am a tech and work from. It worked great for about 6 months. Then it failed. I had to call Netgear for support. My modem was a few days out of the 90 day warranty and found that I had to pay $139 for an extended "Gearhead" warranty. I was totally disappointed to find that the "techs" on the other end literally could hardly speak English nor comprehend what I was asking. To make a long story short, I knew more about their product than they did. I troubleshot it to the port level. I requested the RMA (they wanted to RMA my router). I needed the product asap, I was forced to pay an additional $29.99 for overnight shipping. It came 3 days later, In the meantime I had to go out and buy another modem as a backup and to use. I was disappointed but happy to have them replace it. Overall, I'm not giving up on Netgear but I am disappointed in this experience.

Easy install. Does what it promises. Well priced.

Getting full speeds and no resets needed. 1 month in. Seemsgood! Setup was done through Xfinity app and went very smoothly. Took about 10 minutes.

Easy setup and no issues with loss of internet speed through it. Has met my needs and will keep me going for many years even if I upgrade internet speed.

Extremely easy setup. NOTE: The extra Ethernet ports can only be used for internet speeds of 1 Gig or above. Purchase the CM1000 and save $30 otherwise.

My old modem stopped working and not wanting to rent a modem, I bought this one. I had a little trouble setting it up so I went back to the store and was given clear instructions from a very helpful salesperson. It works great!

Docsis 3.1 with future proof 10+gbps capability when speeds increase. Absolutely love this router in combination with the Netgear AX8 router!

Simple and easy to use modem. Never pay to rent from your internet provider. This will save you in the long run. So much faster than the one you can rent.

So for the half a year that I had it this modem worked very well, was a vast improvement over the last modem I had. But after Spectrum did some kind of maintenance in the area it started to disconnect, random amount of times and for random lengths of time. One day it went out for at least 8 hours. The upstream indicator light would constantly be blinking, and even troubleshooting the modem with Netgear and Spectrum could not resolve the issue. I returned it and got the non Nighthawk version of the modem and it solved my disconnect issues, so my Nighthawk one went defective.