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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2099 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,099 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and works as advertised. I get the speeds provided by my Internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy setup. Able to plug and play almost right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Important to read before you buy to avoid issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important if you are planning on buying this. I spent 12 hours troubleshooting issues with internet not going through to my wifi router but direct connections working. If you are buying this for your house and using comcast, do not plug multiple ethernet cables into this modem. Basic explanation: comcast supplies households with 1 IP address. If you plug in multiple devices, i.e: a router, a desktop computer, a laptop, only one device will get internet. You need to plug an ethernet cable from the modem into the correct port on the wifi router and then plug everything else into the router. This will save you a ton of headaches. If you still end up having issues, call comcast and ask them to send a provisioning signal to the router and everything should be fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Should of bought this sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product setup was easy and got the speeds that I was supposed to be should of bought this much sooner. Very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 4 out of 5 stars

    Link Aggregation feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid modem, but you can only use up to 2 of the ports on it at any given time. This will work best if you have a router that has the Link Aggregation feature. The Link Aggregation feature uses port 1 and 2 of this modem at the same time to deliver up to 2000mbps speeds to your network. If your router doesn't support Link Aggregation, you will only be getting up to 1000mbps speeds using port 1 on the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Sold performer, 4 ports!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance, this modem is flawless and the bonus is it has 4 ports on the back not the usual 1. It’s very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup and produced high speeds immediately. The front lights give good indication of the status and was able to use all ports.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear has great products, never had any problem with their products. And this one doesn't disappoint, installed easily and works the way it should.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xfinity compatible modem works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well with Xfinity cable service. Easy to connect and work with ASUS router. Cable installer commented on my choice and using the better grade equipment. Our service is excellent: very good picture quality, high speed internet service and consistent quality. Also small size let's us store it easily. The numbers do not make sense to pay a monthly rental fee for a modem. This is paid off in less than one year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Super duper easy setup. If you are trying to use port aggregation, I would not recommend getting it unless your service is over 1gbps!

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 5 out of 5 stars

    Replaced my old cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and sturdy product. Works like a charm. Web interface is simple and easy to use and provides good technical information. There is not a lot of configuration needed, which is good. One confusing thing is that while there are 4 ethernet ports, only one can be used. A second one could be 'pair up' for a faster datalink, but that requires deeper knowledge. The other 2 ports are not usable, which is confusing to the user. The manufacturer should have just removed these non-usable ports to avoid confusion.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a powerhouse of a modem! This modem lives by its specs. Have testing our Internet speeds constantly to evaluate outputs, and have had zero issues with connections. The only thing to be aware about, if you are replacing a modem to avoid rent charges, it's a bit tricky is you don't have an ethernet port on a laptop. We couldn't get our router to communicate with the modem at first. Reason still unknown. However with an ethernet port straight into the modem allowed me to start our Xfinity network. Hope this helps anyone that comes to the same issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Overall a great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is fast, easy to set up and easy to use. I love the modern look. And the sleek design as it takes us less space.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 4 out of 5 stars

    Great Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, recently purchased and hooked up with optimum. Operates as expected and interfaces well with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet provider will no longer be supporting my old DOCSIS 3.0 modem-- upgraded to this Nighthawk DOCSIS 3.1 - wow ... this modem smoked my old modem -highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NETGEAR Nighthawk - Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally purchased the NetGear Nighthawk modem to replace the inferior Spectrum cable modem. I basically have a Google smart home with 25 plus smart devices and the Spectrum equipment just could handle it! I was able to connect the Nighthawk to my Google mesh wifi and everything worked flawlessly! Before making the jump we would have internet and wifi outages every day! Also, I noticed a big increase in the download and upload speeds! I would highly recommend this modem to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup, works well, great improvement on our old docsis 3.0 unit. No issues getting it set up with our provider either.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with Mediacom. Been getting near gigabit speeds Mediacom is still working on some lines in our area should be breaking gig speeds soon.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent upgrade over Arris G36!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Arris G36 surfboard and due to Comcast's recent security changes it had issues staying connected. I opted for this and it is nothing short of amazing. If you have Xfinity Gigabit service you need this modem cupled with their Nighthawk Router.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great docsis 3.1 modem for 300 Mbps cables speeds and faster. Works great with Comcast and should be future-proofed for quite a few years.

    I would recommend this to a friend