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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2099 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,099 reviews
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great! Setup is easy! I wish I had moved from my xfinity modem sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy setup, and reliable thus far. Doesn’t take much to get it going.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy to install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of this router/modem was quite easy. However I did have to spend quite a while with someone from Motorola to get it up and running. But the rep was extremely helpful and out did take only one (lengthy) call to get things operating. I have had no issues with this since installing it, unlike the Suddenlink device which I had to reset daily, sometimes mood than once. So thanks Motorola and thanks Best Buy .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and secure connectivity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed new replacement Netgear Nighthawk Router/Modem to increase speed and security over previous model. Installation was accomplished without trouble and system was online within minutes. Modem is now operating with complementary Netgear Mesh Network to provide solid internet throughout the residence.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Netgear NightHawk Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance. Completely compatible with all other installed devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use and good quality. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far seems good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a couple of weeks. So far it seems good. I am having difficulty getting the 1 GB speed. I got it when I activated the Modem but the next day it dropped to 300 and I have not been able to get it back to the GB speed. The problem seems to be with Comcast. Will update if things change.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gaming and Internet are a breeze

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat Nighthawk! We already had a Nighthawk wireless router. The speed on this new router is crazy fast! The router our tv and internet provider had us using was crap. Our signal would drop constantly. We haven’t lost any signal since and my gaming has had no glitches in signal. I will always use Nighthawk routers!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Unlock faster speeds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speeds. This is the only reason I’m somewhat satisfied with Spectrum. This router has unlocked exponentially faster speeds than the basic rental equipment. Don’t be discouraged if it shows as unsupported when you try the self service activation portal. I had to call them to activate it which took a while, but it’s 100% worth that small inconvenience.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has provided a steady connection to the ISP and my lag has reduced dramitically when compared to the modem from spectrum. This was easy to setup and requires no additional configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Solid Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem for today's high speed internet. This works seamlessly with Orbi.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great - Solid Build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product took a while to activate due to Comcast… not the modems fault. Once activated, it works great with my eero routers and pucks throughout the house. Seems to be a solidly built product and reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 3 out of 5 stars

    Only 1 ethernet port is supported for IP address.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem" works but not for what I needed. It advertises 4 ethernet ports for use, but in reality you can only use 1 port for an IP address. You have to have another device to have that other device generate IP addresses for you. So I had 4 items I wanted to connect and couldn't. That is why I have given it 3 stars for not properly advertising what the 4 ethernet ports are capable of doing. Right not (6/23/2023) Cox internet has a deal if you go into the store they give you a all in one Gateway as well as a free camera AND they lowered my bill for the next two years! Couldn't pass it up so I took this one back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wrong Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to increase my internet speeds but was ill informed and got the wrong one and it bottlenecked but I'm sure it'll work for any other user. It is user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Has been working well and staying cool in a structured cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Xfinity compatible.. if you have an hour,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a 5 star review. IF this wasn't the second " works with Xfinity " router I've purchased from netgear that is supposed to be able to set up easily and in a few minutes. Xfinity's system never recognizes the Mac number and you have to call Xfinity tech line .. then ....wait to get forwarded to Pakistan to find someone smart enough to add it manually to your Xfinity account. This isn't a one off. I had to call 3 times. If this is the type of " compatibly " you're looking for. You found it ! Granted. Most of the problem is Comcast and their network. But this is a far cry from " set up in Minutes " This router performs beautifully. Everything about it is top shelf. Except the set up , that stinks on ice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    EXCELLENT MODEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem is EXCELLENT! It will pull every megabyte available from your Internet Provider that they allow through. INCREDIBLY dependable; no need for a power reset for nearly a month and is always pushing top performance. I HIGHLY RECOMMEND This Modem. The price is high, but it does pay for itself with what it can provide and dependability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Buy this thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and getting much quicker speeds then with the Cox rental modem!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and set up. Easy to link to Spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem! Works as intended and doesn’t cap my internet soeed!

    I would recommend this to a friend
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