Customer Ratings & Reviews

This product took a while to activate due to Comcast… not the modems fault. Once activated, it works great with my eero routers and pucks throughout the house. Seems to be a solidly built product and reliable.

Wan aggregation is having issues with this device and the SB8200 arris as well, after awhile the connection drops to 20mbps then you need to reset. Usually this occurs every 4-8hrs. If you simply disconnect the cable of one port and reconnect it is back to normal. On single port non aggregated mode the modem is flawless, operates at close to max theoretical speeds with fairly low latency.

This modem has provided a steady connection to the ISP and my lag has reduced dramitically when compared to the modem from spectrum. This was easy to setup and requires no additional configuration.

Easy Set Up. Very Fast Speed. Working Good. Curbside Pick Up a breeze.

I got this modem to replace my net hear CM700, as the CM700 uses the dreaded Puma 6 chipset, and was failing frequently. I don’t have GB service yet, but I’m happy to feel somewhat future proofed for when my provider finishes deploying GB in my area. This modem works great, my only wish would be for a more robust web interface that gave better stats and info on the device.

Overall really good modem, gave me the speed I actually pay for I have xfinity and was looking for an alternative to replace the crappy one they give you. Only draw back is I can only connect one device that will have internet at a time (currently don’t have a router YET but will be purchasing one soon) aside from that totally worth the price so far

Easy set up and works great, internet provider was impressed by the specifications on this

Easy to setup, complimented my router, now seeing 600mbps as i should!

Solid performance and feature rich. The unit was pretty easy to setup.

Once I got the unit in the house it was simple to swap connections and easy to just plug and play to my current router following directions, As I had an older model 2.0 you could immediately see the processes operating at the faster rate both information and entertainment.

This has done exactly what I've needed it to. Installation was as simple as connecting power and cable, then running ethernet to my router. No configuration necessary to work with my Xfinity service right out of the box. I've had no issues with slow speed nor dropped connections.

The modem was easy to install and once my service provider switched service to it's MAC Address & S/N it was working within a few minutes. It was the only DOCSIS 3.1 modem that I could find that had more than one ethernet ports (it has 4), I need that because I have some items that need to be connected directly to my modem and not the router connected to the modem.

Best modem I’ve ever had. Easy set up and speed is off the charts. Highly recommend!!!

Using one of these is much better than using the Spectrum-provided modem, which I found would go down and require rebooting on a regular basis. After swapping in this modem, no more such issues. Unfortunately, the control panel is straight out of 2005 and almost impossible to access unless you are a LAN nerd. It's also hell of expensive.

This router works way better then spectrum modem. Very reliable and fast.

Okay so here is the deal. This is a great modem all together. To be honest though it is my second one. The first one starting going out one port at a time until no ports would work. I’ve only had the second one about 3 weeks so we shall see. I had the great Best Buy extended warranty so all I needed to do was Return it (no questions asked in my case) and order a new one.

Easy set up and upgraded speed over out dated provider AIO

Easy of use and easy to install. Reliable speeds with this device.

Our Geek Squad tech helped up set this up (ok, he did it all) and it works great. It's pretty straightforward so we probably could have done it ourselves, but we have a complicated network system and didn't want to mess it up.

This product is reliable, fast and easy to use! I would highly recommend it!