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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,100 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, couldn’t be happier with the speed and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice modem, a little pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy setup and fast speed. We've got around 40 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Not the greatest but not the worse so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have mixed emotions on this modem so I'll go off of real world performance. My ISP is Sparklight and I pay for 1 gig of internet. I originally had the Arris Docsis 3.0 and wanted to upgrade to 3.1 to better handle my new speeds. I never had any drop issues with my Arris and I was getting in the mid 900s wired. Enter the Netgear annnnnnd there's no change. I added the Orbi mesh system and I'm getting the same speeds as I did with my Arris. The only difference, I've had 3 drops in 2 weeks when I never had a drop with my Arris in 2 years. I've only had to reboot everything once to get back on track but I guess time will tell how effective this system is. I REALLY want to love it but right now, it's nothing to write home about. It's hard to say "go out and buy it" at the time of this writing. So I'll leave that up to you and what ISP you have. I do average upper 900s (wired) and the upper 400s on my iPhone 11 Pro (wireless) so it's obviously not bad but the drop issues is what bugs me.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi PaRicoLife,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with connectivity your products. This resource should help you https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to install and works great! Glad we purchased it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as it should.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with Optimum Cable. Replaced an older Nether device to take advantage of higher speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wrong Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to increase my internet speeds but was ill informed and got the wrong one and it bottlenecked but I'm sure it'll work for any other user. It is user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is exactly what I needed, very reliable and faat

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear has quality modems and routers. This modem I bought a couple of months ago since I just moved and hadn't found my other Netgear modem. Of course I found my modem after I bought the new one. I kept the new one however since I get higher speed internet up to 1200 Mbps and this modem is an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent speed and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and compatible with spectrum. Excellent speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and performs great too and no struggle to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good cable modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup once you realize that the 4 ethernet ports on the back are not independent, only one can be used to connect to the router. The rest are "expansion ports". The good part is that you need only one to connevt the router. The later does all the work. When netgesr add 4 ethernet ports, I will upgrade to 5 stars. It works fine with Xfinity.

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gigabit modem. Unfortunately Comcast only willing to provide a single IP so if you want to use a wifi router to share network for 50+ other devices, you cant add other devices to the modem built in switch without enabling the modem to be the one which manages IPs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was super easy to install and I got it up and running quickly. However, xfinity is telling me now after two months that it’s not compatible with an unlimited data plan. Looking into that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Lighting fast!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem. Easy to setup. With the proper router it works as a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem ! Easy setup and super fast ! Recommend highly

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great modem easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modems easy to set up. Working flawlessly. Suddenlink Communications

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This product is essentially plug and play.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my combi modem / router with two separate pieces of equipment. The Nighthawk 32 x 8 DOCSIS 3.1 is really more than I needed at the moment, however, it allows me to have flexibility with my un-anticipated future uses. This modem was very easy to set up and connect. I am not a tech savvy user and the staff at Best Buy really helped me with my purchase. Highly reccommend.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Setup

    Rated 5 out of 5 stars

    Great modem for higher speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set-up, and it accommodates the Cox Gigablast perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Thumbs Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works fantastic. Glad I made this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works Great. No down time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of shocked how easy it was to setup. Just follow the prompts. Navigating around the user interface took a few to get used to, but once you did, it is smooth sailing. Had this over a month now and have not had any trouble with it. It just keeps on going without any problems. I am glad I went with NETGEAR. This product was solid and worth the price.

    I would recommend this to a friend