Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,100 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    wow, my speed went up tremendously

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the most speed I could get with my new system, this modem allowed me to chance the performance of the new computer system I bought.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great purchase

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with my new router too, both netgear. Took me about 45 minutes to set them up. Instructions were thorough on setting up with spectrum witb the MAC ID.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable internet with 1.2gbps but only able to measure 950mbps… could be due to other reasons but disappointed. Easy to use plug and play. It’s cheap but if you can afford the upgraded model go up. I don’t think this can actually hit 1gbps continuously. But value for money is decent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Improvement.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my older Arris. Now get gigabit speeds. Old one only got me 120mbps of the 200+ I was supposed to be getting. Now getting over 320mbps. Haven't had to reboot yet. Had to reboot the old one at least 1 or 2 times a month.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Significant increase in my Internet speed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By replacing my five year old cable modem with this new cable modem, my internet speed bumped from 90 Mbps to 275 Mbps immediately with the same 300 Mbps service. My family is very pleasantly surprised by this unit's awesome speed. We are finally getting the internet speeds we've been paying for all these years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for gamers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i bought for my internet! Internet runs smoothly with no interruptions! I have 3 kids who game and absolutely love this router!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older Netgear modem. Excellent Docsis modem with plenty of bandwidth capabilities. A little pricy, but it’s worth it for a reputable brand.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ISP is very unreliable and cuts in and out frequently. This modem lets me view an outage from their dashboard without internet access and connects back to internet as soon as my ISP comes back up. I also get a full 1gbps delivered by my ISP. the first unit I got was doa, but my second works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nighthawk soars

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old modem from our cable company. Even though we paid for more speed, they hadn't replaced the modem in 8 years. We bought the Nighthawk and speed immediately increased. I'm not a techy in any way but setup was easy and painless. Good move!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get this when you're annoyed by xfinity

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has link aggregation which is cool, my router cant handle it but cool for the future. very fast and never has given me trouble. Got this modem in 2020 and it is still highend consumer stuff which makes the purchase feel even better,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set for Years

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to replace my modem for over 10+ years. I was rocking a Motorola Surfboard SB612, it was great; no issues. Although it was time to update my equipment! With this having DOCSIS 3.1 I will be set for years & not need to replace gear for a long time. I predict this lasting another 10+ years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem to end cable company charges.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to stop relying on the Atlantic Broadband/Breezeline/Metrocast/Comcast hardware. Paired with a good mesh router and you're golden. I opted for nighthawk all around. I haven't had a complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Took awhile to set up due to Xfinity’s inability to connect it. Much faster than old Xfinity modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router at the right price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sped up my internet quite significantly. I purchased a new router a year ago and noticed a big difference. But was amazed at how much faster it got again with a better Modem. I recommend for anyone experiencing slow internet. The router/modem combos the internet companies supply are garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much faster and Easy to install!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product based on reviews at Best Buy and elsewhere on the Internet. Remove the coax and power from the old Spectrum modem; connect the coax to the CM1200 and install power. Watch the blinking lights and then power on the router. In my case it is a Netgear A10. Call Spectrum. Agent sees the router does an admin thing. Stays on the line with you to test out connection to router, laptop wifi function, and network streaming to our TV. Everything works. Thank the agent, Say good by and you are off and running. Improved performance immediately observed and measured in wifi performance. Paying for 400mps and actually receiving a high of 492. Streaming is receiving higher measured speeds to Roku at 84mps. I am happy and pleased with the results. It is so nice to see a plan come together and work without any glitches. Blood pressure nice and steady. Watch for sale prices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Netgear Modem is SOLID!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk modem was a great choice to use with my current provider (WOW) & owning it saves me on my monthly bill. Based on the current offering this unit should cover our download speed needs for the next 4yrs. I read that it runs a bit hot so I bought the GEEK SQUAD protection plan for peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Xfinity internet, so far no issues and easy to setup and cinfigure my own password.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    She cranks, until the warranty expires...

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the money according to reviews. I had the previous model from 4 years prior. I purchased an extended 4 year warranty, and it quit 4 years & 4 months later. So didn't bother with the warranty this time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Net gear is for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since net gear is the only product I’ve ever used it’s the go to for me. It’s never let me down so this is what I’ll stick with. Never had a problem with lagging or buffering has never been a problem it’s the best for me

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A must for gigabit subscribers!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is by far the best I’ve ever owned and worth the extra investment! It pairs great with our Nighthawk Router. Gigabit internet is worthless without a good modem, and this one definitely takes full advantage of the fast internet. Haven’t had a single problem with internet since installed a month ago!

    I would recommend this to a friend