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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,100 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing modem for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want a hassle free purchase then best buy is the place. I got my order home delivered in less than 18 hours from time of purchase was originally told 3 days but it was a very welcome surprise. Great modem for gaming and handles a bunch of devices at the same time rather easily.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 3-years old Arris modem for Xfinity. Thought it was good enough but never able to get the max speed allowed in my plan. Tried it with this modem...and WOW! 2x download and exceeded a little bit of the max speed paid for. Glad to make the switch! Luckily Best Buy had a sales as well.

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 4 out of 5 stars

    Great speed but additional LAN ports are useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds, however the additional LAN ports on the back are not for routing options. Was not aware of the initially. I ended up requiring a gigabit switch as well in order to divide my LAN. This was not clarified in any of the information I had read when researching this device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It is fine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine as fast as advertise. but it would be great if i could connect two ethnernet port from modem instead of connect to router and then from router to my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Threat for Cable Company Call Center Careers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable company cable modems kept me on the phone constantly with their call centers. Got this made the call to activate and ONE YEAR later and I have made ZERO CALLS to restore Gigabit Internet Service. Think about never having to call for Internet support again - one and done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade from 3.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having slow internet and the cable people told us we needed to upgrade from a 3.0 cable modem to a 3.1. We did that and had a new cable line installed to the house and now our internet is the fastest we have ever had. We have to give some credit to the modem so Rah!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues ever. Does everything you could need for home use, just plug it in and its good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stable Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a 1 Gig plan and this modem had no issues giving me 900+mbps hardwired. On contacting my service provider they told that the benchmark was 800 mbps so 900 is good else I should get their modem. I had no issues with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SuperFast internet. Especially with 5g on smartphones, speed depends on your internet speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great solid modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old cm docsis 3.0 fried in February after 7 years. Bought this, went gig blast on cox. Fast speeds. Then I upgraded my mesh/orbi a month later. Great speeds and coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with my providers modem. This fixed it and is more than capable of running multiple devices with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, solid performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced standard Comcast modem with this blazing fast modem & mesh wi-fi (Orbi) system to improve Reception for streaming video and TV. The picture, especially of 4K streamed shows is now excellent and solid.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and stable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by a college to use NETGEAR Cable Modem. After using it, it does provide me with a mush faster and more stable internet connection than using a centuryLink modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy setup once COX finalized the connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by my CIO and it has performed as described. Efficient setup process once I was able to get COX to finalize the connection they indicated said they did in the store. COX was the problem, not NETGEAR.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast setup, great signal strength. I game online andhave multiple smart home devices. Never experience any lag woth this modem supporting my router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very Fast Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem but I am only able to use one port at a time. If I connect multiple devices like my Google Wifi and Xbox One X it will only connect one device to the internet. So I've had to connect my Xbox One X to my Google Wifi. Very fast speeds without any lag though so I am overall happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem but most services not ready for it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. Problem is that most ISP are not ready to offer multiple line IN for service. Dont get confused with network ports in the back. You can only use one of them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Netflix router stopped working but I had several good years with it so I got this one. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works with Mediacom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced their modem with this Netgear and an Eero system and the improvement was drastic. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gigspeed modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem perform well with Xfinity blast plus internet connection. Though three out of four Ethernet ports not in use for home user or single line internet subscriber. Overall, getting avarage 400mbps on router input. Happy with the purchase.

    I would recommend this to a friend