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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,100 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Once up and running it is a workhorse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not automatically connect with Xfinity. Automated Xfinity workarounds did not work. Frustration set in but determination took over and a human support contact was finally reached and just like that (snap) it connected and has worked great since then.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    New Modem Not the Solution to Network Issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product but did not install at the recommendation of Geek Squad advisor. Given the network issues we were having he suggested keeping our current modem and consider installing an EERO mesh system instead which has worked better than expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. Easy to use , set up was easy and did not take long and it worked right away Worked very well with our router. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem for a decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router/modem died overnight and had to replace it with a new one. I already had google wi-fi, so I only needed the modem. It definitely improved my internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and the quality of the signal is excellent. Connecting the extenders was easy and gave a good signal throughout my home

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great for all my needs, fast shipping

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device. It is very easy to use. It looks great. It is made of quality materials and should last for a very long time. I would recommend this product to anyone. It’s a great gift option for anyone that needs faster internet speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lost in space (us) not the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hello, Seems like a great product, but i did not buy it. Read specs about it after the wife bought it , and brought it home. We had our modem die, heard a pop in the DLS modem unit and off went the internet. She bought this on her own, thinking this was to solve the issue, but we have DSL and not cable connection. Best buy took the return back, and she said they were very nice and helpful, but did not carry / or sell sell DSL modems. She did not ask for assistance, for she was in a very hurry. If you dont know about something, just ask one of their staff, the will answer your questions and inform you. I am not a teckie, and, dont go there that often, but when I have been in the store, they have answered my questions. if we moved into current decade, seems this cable modem would be a way to go. got to have the service first to support it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for about 6 months now, and it has worked great in that time. I have had zero issues with it and the button makes it easy to reset to clear the cache.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! All the features I need. No failures like the old one I had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dumped cable and needed an upgrade. This works very well and has zero issues with 1gb speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fast and easy to set up!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older ARRIS cable modem with the CM1200. What a difference! Very simple to install and activate with Comcast. My connection is faster and more reliable since the upgrade! I chose Netgear because I have been pleased with the RAX12 router. Netgear is my go-to brand now!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NETGEAR-Nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Netgear Nighthawk for my console gaming platform. Since using the product it has delivered excellent fast speed service for gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Huge upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the speeds I’m getting off this modem. I paired it with the eero mesh wireless routers and all my WiFi devices download Apps almost instantly. My PlayStation downloads take less than half the time as they were averaging before. Definitely a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy installation, I'd buy it again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just replacing an old Nighthawk that ran at a slower speed since my SP upgraded my speed. Basically unplugged the old one plugged in the new one and away we go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed Demon!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem combined with the Nighthawk AX6600 router posted my speed from the 60 mbps with the Spectrum supplied equipment to 350 mbps. No more stalling while streaming from 3 tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Compatible with my system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was compatible with my Midcontinent subscription. It was relativity easy to set up with a little help from Midco. So far I have had no troubles with the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear is awesome and I highly recommend them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router and trust the Netgear brand immensely. They offer client support for one year after purchase. Their products last and this router offers great speed. In my case it works on Spectrum and is on the list of approved routers.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had spotty internet with the spectrum provided modem so i decided to try this out. No more connection drops and no longer having issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Noticed a HUGE difference in my internet speeds with this upgrade. Only been installed for a day, but happy so far.

    I would recommend this to a friend