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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,100 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best networking equipment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router i have ever used so far it has many useful features and the speed is incredible, all of my device reach top speed, i cant complain best investment i have done recently I definitely recommend it to anyone that wants to enjoy uninterrupted wifi !

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Slender, fast, reliable.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade from a few Surfboard modems I bought that were faulty. This came as a recommendation from a fellow co-worker. So far it is the best modem I have ever had, even though it's a little spendy it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to install. I had to trace down the the line to wear the internet was coming from. New cable needs to be ran because the old cable is rj59 instead of coxial cable. Which can effect speeds

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    5 STARS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any connectivity issues, and if I do its because COX internet. Definitely would recommend if you're in need of a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    As expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Replaced my old Motorola. Getting the speeds I’m supposed to be getting. Happy so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want to rent modems anymore so I bought this one. I have 1GB internet and this gets me very close to it. 940 mbps. Not sure if it is the modem, cable provider, or house that is keeping me from the Gig speed. Also, note that I have a router connected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy this instead of using your providers modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this more expensive than your current rental box from your internet provider? In the long run no, the rental fees add up over time and the box from the provider can't handle the speeds your paying for! Ditch them and switch to a 3.1, you won't regret it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice DOCSIS 3.1 Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit larger than anticipated but enjoy the fact its simple to set up and use. It longer for the ISP to provision this modem than it took me to install it into my network. Nice features nd works semlessly with Nighthawk routers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Sooo much faster and better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to set up and works well with my cable. Upload and download speeds are great. I could really tell the difference in with my streaming, but was pleasantly surprised how much faster my internet surfing was.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying for high speed cable internet but limited by my old cable modem. I bought and installed this new cable modem and my download speeds doubled! Works fine, just must call Xfinity to activate the modem. Now I have 500 Mbps - yay

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home internet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to setup. Comes with instructions

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Nighthawk modem works great! I bought it to replace an older outdated router that wasn’t giving me the 600mbs that I was upgraded to on xfinity. Now I’m able to Speedtest at 725mbs!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Returned for 1100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and if you need multiple connections to it it would have been preferable I returned it because the unit with a single port is cheaper. That being said the performance is the same and they rock.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quit renting your modem!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! My isp supplied modem started having issues, and when you find out what they’re charging you every month, the decision to buy was simple.. works flawlessly with media com. I did have to call and have them set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Modem for the price. Well Worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Super fast with XFI GIGASpeed internet. Have had to restart it maybe 2 times since I've had it since I was only getting 300mbps but after it returned to 1080mbps. Not bad for the money. Well worth it over the Factory XFI Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was very easy to set up. Only required one call to my service provider. In 15 minutes it was ready to go. Being able to upgrade to Wi-Fi 6 is nice touch also. Paired with a Wi-Fi 6 router from NetGear and you'll enjoy super fast internet connections!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid little Netgear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a pretty good modem overall, just waiting for the day when the protocols update and you can add more than 1 LAN cable. But until then, its been a good modem supporting 1 GIG downloads

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had it 3 months and the speed is very consistent and never drops service unlike the one I had from optimum that was rented. Speed doubled with the same service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East Texan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what was expected of it! easy to set-up, program, and start watching programs on my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    richard f

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good it doing what it supposed to have hook up rest of tv yet

    I would recommend this to a friend