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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,100 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    New modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and easily connected to my WiFi router. Had a little difficulty connecting to the internet but a quick call to my provider solved that. Does not connect to my other wired devices but that could be user error.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well equipped for upgrading later on. Has easy install and works with many providers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Working great so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the cox panoramic wifi but their equipment kept dropping wifi signal 10 to 20 times a day so we bought this to use. Working great so far signal hasn't dropped once. We are even getting faster internet speeds since switching.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ditch that Rented Comcast Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been amazing at my home and working to power the devices needed. Set up was a bit complex but that was do to the needs of my home. I have not even had to power cycle it at this point but kick butt and taking names 24/7

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, easy install, cox did not allow for self install so dont try it yourself just call cox right away, I wasted time thinking it didn't work with cox doing self setup

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do. Sure beats renting a modem from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Should’ve bought sooner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were first using an issued product from the internet company. We were suggested this product was way better by the Best Buy employee and boyyyyyy internet has not lagged! I should’ve bought along time ago!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works new docsis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same model but in docsis 3.0 upgraded Internet connection to gigablast, needed the docsis 3.1 to obtain higher speeds. Always Liked Netgear modem and routers they have been in business for a long time and are trusted . Easy setup without a hitch. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best items I ever purchased. I finally got smart and stop renting my modem from the cable company. I bought the Nighthawk and I was so upset I didn't know about this earlier. My internet is so fast . Buy this item right now..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Strong device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been going strong sine I bought it July off last year. Still gives me the max speed that XFINITY offers in my area. I wish you could run multiple Ethernet connections off of it. If you can, I haven’t figured out how.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Replaced an old cable modem that limited my downloads to 140 Mbps. The new modem gives me 340 Mbps. Streaming is great even with multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quality modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, good fast speeds. Purchased 1200 instead of 1000 because 1200 was on sale for less than 1000 that day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition! Set up was a breeze!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be coupled with my new Orbi system, which I bought at the same time. Very easy to set up and is pretty much flawless when coupled with the Orbi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MODEM PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ARE PLEASED WITH THE PRODUCT. IT IS WORKING WELL AND WAS EASY TO HOOK UP

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has increased my download and upload speeds. I don’t have lightning fast internet but this modem has certainly increased my speeds. Setting it up was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replace Spectrums Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in hope of fixing terrible internet speeds with Spectrum. Thankfully, it did. But, only buy if you’re sure it’s the terrible modem Spectrum includes with their internet. Works well; no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem, very quick. For some reason I had to return due to WOW internet not working as intended with this modem, but when it did work it was very quick and did support the 1gig Download when WOW wasn’t having issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Rock Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried many cable modems with Cox. This Netgear CM1200 is the best. It's better than the CM1000 and the CM1100. Link aggregation works. And I like the separate upstream and downstream lights on the front. Fast and rock solid!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Quirky operation with RCN Lehigh Valley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace a Surfboard Docsis 3.1 modem on a 1gig connection that was periodically dropping after a few years of service. Bottom line: After extensive troubleshooting with cable company engineers, retermination of ALL neighborhood connections and testing using additional equipment it seems that when this unit drops the cable connection (for whatever reason), it requires a power reset to reestablish connection. The Surfboard modem would occasionally drop but would reconnect without cycling power. (Thank you RCN for great service!) There are other reviews that list similar symptoms on other cable carriers..

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DLogo,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what its suppose to do. Cant go wrong with netgear.

    I would recommend this to a friend