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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,100 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Would Buy again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Modem we have had yet! Have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy for install and it is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this because I was using other products which not good as described. But this one is good for use and easy to install. good products. tested it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Buy it when Comcast forces to you switch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done well when Comcast forces you to get a new modem

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cable modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading my internet service to 1 gig and I needed to purchase a new modem to get the most out of it. This was a great replacement for my cable modem. It was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new modem I don’t have to constantly reset it like my old one. Finally something that works great with spectrum in Apple Valley. (Spectrum sucks)

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem I purchased because I am still teleworking and my last one went out. It works great the only reason I did not give it five stars is because it does go offline sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome high-speed modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fabulous high-speed modem with multiple Cat5 inlets. My older model has failed and was able to locate the modem without the router at Best Buy. A little bit expensive, but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product definitely worth it and i would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 1-yr old Arris SB6190... download speeds went from about 10MBPS to over 100. Very happy with this purchase, worth the price if you want fast download speeds. I have this paired with a Nighthawk router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great modem providing high speed internet. But this requires one to buy router separately.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem Rocks! Pairs up nicely with my Nighthawk Router; super strong wifi throughout the house and easily handles any internet speed Cox can send - can't wait to test the Multi-gig speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we ended up returning this because we didn’t need a router and a modem. We have fiber optic which acts as the modem. However, in the short time we had this it was great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Netgear Nighthawk 32

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Netgear nighthawk 32 in December when our old modem "bit the dust". It was easy to set up and we have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended upgrade for Spectrum customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my Motorola modem I had with my Spectrum service. I know you would think it's quick to blame Spectrum right away. When I spoke with Spectrum they were recommending upgrading as they were discontinuing service to the previous DOCSIS. This model was super easy to swap out in my system and took under 5 minutes for Spectrum to switch over to this modem, no issues at all. Benefits now are solid coverage, fast and reliable. Before with all of our online meetings and streaming we had to reset our system almost daily, not anymore it works consistently. Well worth the upgrade and peace of mind my internet stays steady here.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem, ISP (SL) questionable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is compatible with Suddenstinks and supports 1 gig Internet. Now if only the ISP could reliably deliver it. Best they have sent so far is a little over 300 MB as checked at speedtest org.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my modem for comcast cable. this one was suggested by BestBuy advisors. I am glad i picked this one up. No issues. I don't even have to restart from time to time to release the cache build-ups.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. I had a surfboard modem before this and this performa much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and no problem yet so it is as expected

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade with this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed increase. Would recommend this product to anyone that wants to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great communicator..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, actually the cable technician I worked with when setting it up was impressed with how quickly it communicated with them he said he would get one himself. It’s working great..

    I would recommend this to a friend