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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,100 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    From 40mbps to 600mbps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speeds. It can direct wire to the router and a TV which may sound trivial but previous modems always needed the router to get to the tv adding a hop that was not necesary imo.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does a great job with streaming and keeps everything running at a great speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to set up. I bought the Nighthawk router so I got this to go with it but my internet couldn't support it so I went with a smaller version Netgear.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and working as expected provides the speed required

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this in to replace my old Modem when I upgaded to 400MB for Spectrum. Works great I have not had one drop and I get 460-500 on most days. Not much to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even faster than the CM1000! GB speeds as promised from Xfinity!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reached the Expectation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done as I expected!! I wasn’t sure if I should get... but so glad I did! I’m satisfied. I won’t have to purchase another modem for a longtime! Happy customer!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    One of the better modems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for couple months or so and so far I love it. It’s a little pricey but it’s worth it. The base is a little flimsy but other than that a solid product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am paying for 1000mbps, and I wouldn’t go past 600mbps. I bought this modem and I’m constantly above 800 mbps. It made a big difference. I recommend this Modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my outdated Netgear CG3000D cable modem/wifi combo. This works great and gives a very reliable internet access. The installation was little bit tricky because the manual was not clear on aggregated internet port. I initially connected the modem to my laptop and tried to connect my wifi in the second ethernet port. But it did not work because the modem supports only one ethernet port. Finally I figured out this and disconnected my laptop and connected only wifi router. It worked great after that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice modem. Purchased it to improve my home network. You get what you pay for and with this modem I got a speed what I am paying to Comcast for.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because ISP rental modem had slow speeds and kept dropping connection. This modem paired with a NetGear router solved all of my problems. Great modem!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem and this Netgear modem works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem Was Zapped And Geeksquad Took Care Of It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Netgear product that I purchased from Best Buy 3 years ago and lately my Comcast speeds increased to 1200 Mbs and my old Netgear modem had a maximum speed of 1000 Mbs so it got zapped but I had no problem with the Geeksquad Protection Plan and for me to upgrade to a faster modem they recommend the Nighthawk 32x8 DOCSIS 3.1 with speeds beyond 2k Mbs and with my protection plan I was able to updgrade which included the 4 year extended warranty plan and I was out of $8 with the warranty, speaking of great value and taking care of their customer Best Buy is the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great gaming modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, my internet works great. I have a family of gamers and the speed is awesome throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to use! I would highly Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. Easy to set up, I probably do not take advantage of everything it offers but it works great for what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well for us - we have it connected to a Eero mesh router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this thing set up in port aggregation and it is ridiculously fast! Far more stable than the xfinity xb7 that I was using before, and not paying $15 a month for it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear Nighthawk cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wanted to upgrade the family modem and this one is a great unit. Once Spectrum recognized the unit, we were online and running.

    I would recommend this to a friend