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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,100 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Router Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and consistency. Paired with Xfinity’s 1 GBPS service I’m getting 700-800 MBPS downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has made my spectrum internet fast and I am able to get the actual speeds I pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tech support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, tech support when setting up was superb!!! I am a hammer swinging contractor and he was a genius from India with great patience with me. He even called me back the following day to be sure everything was working as it should. Thankfully it was and still is!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Paired with Nighthawk AC2300 Router and covers my whole 3,000 sqft home with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modem works well with our Orbi system for internet access

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had to call net gear got clarification on ports in back of it but we are clear now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is future proof. 100 meg connection and I'm actually getting 125 meg.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you have to update your system. Like a laptop or phone sometimes you have to update your WIFI gear. Magnolia custom team suggested this one and once the few tweaks to the entire set up were made it works as well as can be expected. Reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem revuew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and allows me not to pay 15.00 a month to comcast pays for it self within a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product easy to set up and worked better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem. Much faster than mediacom modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster and more reliable than my old docsis 3.0 modem. Should definitely have cable technician check all your likes from the tap all the way to the house. Register your new modem with cable provider, hard reset your router, installing a new network from the ground up. Then have cable provider send a signal to the modem. You should be enjoying maximum potential bandwidth in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup but if you using a Orbi router you will need to reboot modem and router after initial setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and easy to install. I bought the eero router with this and those 2 work great hand in hand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Want massive internet speeds? Get this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having troubles getting the estimated bandwidth that Xfinity advertised. After doing some research we found that our old router had basically been outdated. We ended buying this router because it had the most channels allowing for more devices (which we have A TON of) to receive the full amount of bandwidth. Once we hooked this up, our main line coming in went well past what our estimated internet speed for our broadband package was supposed to be! Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Horrendous Net Gear & Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and ordered this router for Comcast's gigabit speed internet plan with expedited shipping to ensure I would have a solid internet connection for work. It arrived a few days late - yet I was still charged for expedited shipping. When it did arrive the MAC address was incorrect and did not align with Comcast's system. I called Netgear twice totaling 4+ hours, Comcast six times totaling 5+ hours, and Best Buy twice to replace the defective unit. Best Buy said they shipped a replacement out but it never arrived and I was charged $200 for it - impressively poor service. After pleading with Comcast they finally forced the MAC address through. I spent about two weeks working off my mobile hotspot, which was brutally slow for my line of work. Roughly 10 hours on the phone with support including hold time, $430 for a single modem that arrived late plus another (apparently) that never arrived, and two working weeks of long hours to make up for inefficiencies caused by my lack of proper internet connection - but fortunately I am getting 950Mb down, so yay? Absolutely would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi LoyalBestBuyCustomer,

      We are sorry to hear about the difficult installation and service experience you had with this modem. We appreciate your feedback and we want you to know that your experience is important to us. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router/modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up and use. Would defenitely recommend purchasing it. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    3.1 Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work with a new mesh network. Working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been enjoying modem with no issues and keeps speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great when Comcast wants it to. It works intermittently when high traffic is thrown at it through Comcast. This was my experience and I belive it is an IP problem but 3 stars because it could be a Netgear problem. Netgear customer support couldn't figure it out but once Comcast changed it to one of their modems magically it works fine.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi king091,

      Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working exceptionally well..did not require any additional adjustments.

    I would recommend this to a friend