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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,100 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Super fast easy to install. Fast shipping

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    DIVA2021

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been great no issues ! I would reccomend purchasing this device

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to update our modem to a 3.1, and we can really tell the difference. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Na

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, better then the wifi company provides, support 1 gbps

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is pretty good. It's super fast and gets and job done.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect solution for high-speed internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works perfect! very glad to choose this one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Has really fast speeds and never gets slow it’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertized. Faster than DOCSIS 3.0

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a week or two. I needed to upgrade from a DOCSIS Cable modem-wifi 5 router combo that Cox kept sending me notices about as "no longer supported". I figured they wanted me to rent from them, but NO THANKS. Upgraded to this with a separate wifi 6 router to future proof some.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super duper duper fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Very fast and reliable. Works well with Wave Broadband.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The right price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with this modem. It works leaps and bounds better than my ISP system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    At 5 months, overheating is an issue. Overall, No

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in cycles. However, just as my last NETGEAR modem, overheating is a problem. In order to stop it from losing internet strength, I am now having to run a fan on it 24/7. This modem is ten times the last NETGEAR modem I had for 10 years. The old NETGEAR modem did great for a long time considering the price. Over time it started having overheating problems which slowed or lost internet connection. Ran a fan on that one too. It finally had a chip overheating event and I had to replace. It was a good modem considering the low price and years of reliability I achieved. I thought by now, ten years later NETGEAR would have solved the overheating problems. Especially in a model that was 10 times more powerful and pricier than my last NETGEAR modem model. The overheating problem started five months after service start date. There are more connected devices than before, so to be fair that may be at issue. But overheating is inexcusable! Potentially could cause a fire! Yes, it sometimes gets that hot without fan! Fan on it 24/7! So this modem is a No for me. I’ll be replacing asap!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed, yet to try the 4 ports for my 4 different IP connections... Internet provider is having hard time to speed up connection, and they are working on it still. (Spectrum is my provider) but it does connect up. Waiting for the 4 gig service, so the 4 ports can split it to 1 gig each :-) Buying for the future, updating to doxis 3.1 from 3.0

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this modem. it set up easy and will save me money on internet bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Flawlessly easy install Hasn't dropped the connection even once Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nighthawk is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great along with ORBI get coverage throughout the whole house of 4200sqft

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cable Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Mesh Network.. Design is sleek look and finish.. Easy to setup Plug and Play

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product/value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked perfectly and easy to install. Works with Wave Broadband

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 4 out of 5 stars

    Speed is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only has one port so you have to a splitter for more Ethernet connections. Pretty annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no complaints at all and it is and does what it advertises

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome modem. Almost doubled my download and upload speeds!!

    I would recommend this to a friend