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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,100 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Superb speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying the way this has been able to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem! I bought this to replace an older Nether and I’m glad I did. This modem has given me zero issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prior to this I used to have combo of modem and router and now I got this and I connected this with Eero 6 plus and that is really making wonders in terms of creation solid network across the house. must go item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MODEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Modem I've purchases. NETGEAR never disappoints, provides great connection with using spectrum as my provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buyer3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Nighthawk......it is one of the best brands and models around. Luckily I have the CM1000 that didn't need to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install. Saves on rental fees.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy setup, excellent speeds and features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup with Spectrum, instantly noticeably higher speeds with my plan. Great security features. Happy so far!

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 2 out of 5 stars

    Hard to set up - only one port works at a time?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent hours trying to get this thing set up and despite having multiple (4) ports, it appears to only be able to handle one at a time! I couldn't hook up my security, home network, and micro-cell separately, I had to route it all through the home network and connect that to the modem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an expert on stuff like this. My wifi will tell me I have no internet connection at times, but I think it’s a problem with suddenlink. I believe that there is nothing wrong with my modem. When everything is working properly it’s awsome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Seems to work quite well. I do note that our speed varies which is normal, but it varies much more than it did with the rented unit. On the whole I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    No customer setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Spectrum and was up and running in minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem, Setup with Caution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does as it should but caution... I had so many issues setting up because I started by connecting this modem directly to my pc via Ethernet first instead of my router and it refused to connect to my router until I factory reset. No one on any customer support line could help me with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Item was as described and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good haven’t had any problems with it yet...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Awesome device but when I connect a router to the modem it wont work unless you change your DNS address. After changing the DNS address then nothing else would connect to the modem. Vise versa, if you dont change the DNS the. Anything that isnt a router would work. Unless I'm wrong, but that's how it works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my nighthawk router! Even with the bottom line of internet we could buy we still get fast speeds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable! My wife and I work from home and are working off servers and video chatting regularly because of it. This modem has improved the reliability of our connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy great Spectrum thumbs down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and Spectrum really disappoint. Its built for their system. They wouldn't reprovision it. I tried masking the MAC address. Nothing worked. Best Buy again excellent customer service and was able to return. Contact you internet provider first to avoid the hassle I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but it was over priced for what I need for (increase my fire stick download time) and I was having to many issues with Xfinity setting it up on my account so I returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Good for upgrading your internet speed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade out internet speed, so we purchased this. So far it's been working great and no complaints.

    I would recommend this to a friend