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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,100 reviews
  • Rated 5 out of 5 stars

    quarantine remedy for multi home users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from modem/router combo unit due to the multiple users at home during quarantine. Just what the doctor ordered when combined with a separate router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not work with AT&T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I could cut the cord, but unfortunately this does not work for AT&T cable. This checked all other boxes and had good reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Net gear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works good and meets our needs. Have had issues with longevity in the last so fingers crossed this one lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting to switch providers, have not used yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am switching internet providers and have not used it yet. I don’t think I’ll have many complaints tho. I will update the review once I start using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally got this product online but when I went to pick it up in the store they had the higher unit on sale for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful not to pay rental fee to the cable company anymore,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Randomly disconnects

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been in service for a little over a year. I have had no issues up until recently. It will disconnect and say it doesnt have internet. I reset it expecting it to reconnect and nothing changes. This is leading me to believe that the modem is going bad after only a year. I will more than likely not be buying another netgear product any more. And will be going with Motorola.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is future proof with it’s crazy high speed capabilities and the fact that it has 4 ethernet ports. I’ll have this modem for at least a decade!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective in Under a Year (a MODEM)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in January and it wasn’t working anymore by October of the same year. It was a good modem while it lasted, I’ve never had a modem quit working on me, let alone in under a year. I was so certain it was not the modem I had my ISP come out and check all the wires and connections to make sure. I was thinking it was on their end and their servers keep kicking my internet off or something like that. It just didn’t make any sense. Then I did some research and found out that plenty of people were having problems with this modem, IN UNDER A YEAR. IT’S A MODEM BRUH. I was so convinced there wasn’t something wrong with the modem (we just moved into the house and it was working without issue before) that I just ended up figuring it out because I didn’t know what else it could even be. I used to think Netgear made fine stuff, but man am I sticking with Arris after this. I’ll say it again, it’s a modem. They’ve been getting made for awhile, and this is one of the highest end modems!! And with Orbi having fake mesh wifi but still advertised as just the same mesh wifi as something like Eero? This was the final steak in the coffin for me, at least for their modem and router equipment. I’ve used Netgear switches and I think they’re fine and have never caused me issues. I know a lot about technology so if you do too and are reading this review I am trying to warn you not to by this. When I replaced my modem with Arris I have had zero problems, when I was dropping internet every hour or so before, and waiting for about 5 separate boot cycles before it would FINALLY detect internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    improved wifi speed and steaming picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement over CM1000 purchased a few years back. The CM1200 produces faster wifi and picture quality of streaming video better. Old one destroyed in lightning storm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    400$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    400$!! 400$!! 400$!! 400$!! 400$!! 400$!! 400$!! 400$!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, nice throughput to the Orbi Wi-Fi router for 4 connected people and and a house full of IOT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy rep recommended this product for my home system .I believe I got a great product at a very competitive price. Service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Network performance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good networking good signal and running fast Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is top of the line. Never have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I added this to a google nest system. It has a auto reset function if the internet drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup. Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy . Works well. Very good coverage around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connections, love it! Works better than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and Flexible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not like most has the ability to handle a wifi and the network connections, some network drop-outs but unsure it was the unit and or the service. Does the job nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for two weeks. Paired with 6e router I am getting the top speed.

    I would recommend this to a friend