Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,100 reviews
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Took a little bit of troubleshooting for ur to work with Cox but in the end it is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stop renting inferior hardware

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Nighthawk Modem was a breeze to set up and the interface with my Nighthawk Router is a dream. Awesome products!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    New modem for new cable standard

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem standard for Cox. It’s easy to install. Wished they had a WiFi/modem model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best as always been my favorite place for electric and appliances coupled with band names and quality products at great prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best Modem on the market! Only trust NetGear products!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not worth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive and speed slow down after a day every time restarts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    More for business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although fast, this product does not allow you to hook it up with another router. Spent a day trying to figure out why my DLink router could not connect, even after my computer did. Found out via a thread and from NetGear technical support that this modem is more for businesses with two lines. Buy another model if it’s for home use.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi QuinnS,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 4 out of 5 stars

    Did it’s job fine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did well but I opted for the surfboard with 2.5gb port because this only has 1gb ports.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Failed after two years

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem served us well for just under two years until it went into a continuous cycle of trying to reconnect to a signal. Did troubleshooting for weeks with Xfinity and finally ended up replacing the modem with a new one. Problem instantly solved, and of course this is out of warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for speeds!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a fast connection and need a docsis 3.1 modem, this is it! Better hope your provider can stay online without issues though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable as anything

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, reliable modem. Don’t forget to call your ISP when you replace your modem so they can update things on their end.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Last for 10 months

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well until Around 9 months, i began to have problems to connect internet, connection was on and off frequently and happened every week. I contacted the service provider they diagnosed its boot files was update to dated, they helped me update everyday but it didn’t last for an hour. Lucky to have the protection plan and got this switched.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup. Previous router dropped its connection or restarted all the time. This doesn't. Hoping it will last me 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back in business!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade time! Great replacement for my old modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad price on purchase easy to hook up on my own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk Modem

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be an excellent router very good performance. Easy to set up and good security features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing the job. At first a little problem thought it was the product but it was the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and consistent connection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several modem router combination, separating the modem and router was the best way to go for a reliable and fast connection.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 2 out of 5 stars

    Needs to be Anti-Desert proof!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is kinda easy to set up but needs a app to manage it and you have to pay to keep it secure not cool! The singal strength isn't strong enough and needs to destitute the signal accoss the whole house without any problems. Also it needs ANTI-Desert shielding and not be effected by 100+ degree weather.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A good router

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is amazing for at home internet gaming. This really helps me outperform other plays with its low latency,

    I would recommend this to a friend