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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,100 reviews
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade and so I figured this was the best option w/o voice control. Hasnt let me down yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, strong, consistent.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any drops or issues with internet. Haven’t even needed to power cycle. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more fees...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. No longer paying fees to rent a modem from internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent love the product will buy again very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product which allows you to replace rented devices from your internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I purchased the Netgear modem and Eeros 6 wireless system when I switched over to cabled internet. I couldn't be happier with the reliability and performance. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Modem folks, it wont disappoint! Netgear customer service is also amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very fast and reliable for internet service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to pay a rental fee to my cable company anymore with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Netgear modem works well for anyone who wants to be able to have lag-free gaming/streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to match with the Netgear AX8 router. what a great combination. I ca stream virtually anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best modem that I have ever purchased. Don't mess around with any others. Fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an amazing modem, it's worth the money and now I am saving a lot money on cables modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr.Diaz

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great cuality good price definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better investment than renting one from your cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem I've had by far. I highly recommend it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did Not work Properly with Xfiinity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned because I couldn’t get it to work with my Xfinity service. My internet kept losing connection. Called support and both Xfinity and Netgear support claimed it was the other company causing the problem. After about 3 weeks I gave up and got the Xfinity equipment with the rental fee which I was really tying to avoid.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Kappachino,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you

  • Rated 4 out of 5 stars

    ZippityZop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it after I got it because I found out I didnt need it, but it seemed good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage with a very strong signal throughout the home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble getting connected to WiFi service but has been great since.

    I would recommend this to a friend