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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,101 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and upgraded the speed of my internet after I had to replace a bad modem. Netgear is the way to go for any home networking applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be a little expensive but it's just as much worth it. Has the ability to run multiple gigabytes of high speed internet. Sleek and slim design. Easy set up. Has multiple channel capabilities allowing the internet to jump lines increasing speeds and decreasing any lag.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Modem excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance really improved upload and download speeds!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since installing this Netgear we haven't had any problems with streaming on the tv (before with another modem it would lag in streaming, or stop). We have a wifi with many things connected and haven't had any problems (knock on wood). Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Netgear does it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, fast, reliable... I dont know what else to say read the specs. I will continue to purchase Netgear for years to come. Personally I paired this with an R8000 Nighthawk router and gigablast internet and wow!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it even if you don't have a router yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little patience. Documentation is trash. Spent 4 hours trying to figure out what order to do link aggregation in to an RAX70 router. Basically go from ports 1 and 2 here to 4 and WAN on the RAX70 and problem solved. I'm on Spectrum, in an area where they barely care about service, and was having a lot of work related issues with the software disconnecting numerous times a day, which requires a 10 minute reboot for the entire system. Since getting this installed and speaking to the router, I have yet to have a system disconnect via Citrix in a week, where before I'd have 2 or 3 a day. Spectrum hasn't done anything to improve my service, but this is a massive upgrade over the CM1000 I had previously when you pair it with an RAX70, and for giggles I link aggregated all of that down to an S8000 switch. Things hum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would recommend, This is much faster then the one I had. It was easy to set up and the instructions were easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    No VOIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the speed but ended up returning it back to best buy for the reason I found out that it doesn’t support VOIP at the same time if you’re using WiFi router. Either I have to have Vonage or I have my google mesh router, I choose the router.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem never fails me, I am so happy I invested in getting my own modem. Less downtime and faster service is always welcome!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Netgear Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, no issues handles 5 tvs running and 2 laptops. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old modem finally gave out and I couldn't wait for delivery, I had a seamless experience picking this up in-store (great covid precautions at the store) and had this up and running in no time. Super reliable and speedy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Modem replacement from cable provider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancelled the rental modem from cable company saving $10 per month. Installation was very easy with cable company tech support. Best Buy salesman said it should be “easy” and it was.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for Gigabit/Works with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to Gigabit internet so had to upgrade my cable modem too from CM600. It does provide close to a gigabit which is all this modem has to do and then it goes to the router. There is also WAN aggregation that is worth exploring. Best Buy had a deal and also had a 10% off for my birthday so turned out to be an awesome deal. If you are working with Xfinity, there is a self provision option but that does not work as there is a firmware push that Xfinity needs to do at their end for Gigabit to really work. You will need to allocate about an hour or so for this to make sure you get the right speed you are paying for and they push the right firmware to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy connect, super fast online.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. 5g speed is lightning fast. We alway have like 10 things connected at once on-line and is speedy a s heck.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great for high-speed internet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was on another level with performance. It was a easy set up with my internet provider and he had no problem setting everything up with this new modem. Overall, I’m super impressed with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Just as good as my SB6183

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been up and running now for 15 days with 0 down time and 0 drops. Speeds are consistent @ ~450mbps. Only time will tell if it'll last as long as my previous Arris Surfboard SB6183. Setup is extremely easy and it supports link aggregation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to extend my wifi, not sure how well it is working but we will continue to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend internet is so much faster and very easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I have a gig of speed with Comcast and didn't want to pay rental of $14 a month to use their modem. I paired this with an Orbi. Great coverage and speed everywhere in the house. Very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and boots very fast. Works well with Xfinity.

    I would recommend this to a friend