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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,100 reviews
  • Rated 3 out of 5 stars

    Let down

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super impressed with this or the company to be honest. It has not been working as promised and they tried to charge me extra for customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for home WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good range for wi fi signals. Works good everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great modem for streaming lots of Netflixes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So, so glitches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, glitches on and off, seems to run a little warm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mighthawk modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little trouble getting it set up but worked well after that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problem Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model ran well for 4 months, then began having problems connecting to my service provider and the Netgear router I had connected. After having two technicians come out and checked my provider's wire and speed upto entering my house, tracing the problem to the modem or router. A call to Netgear was unsatisfactory. I replaced both and my speed and connectivity was never better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Price competitive , work good. can upgrade later

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price competitive , work good. can upgrade later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for big homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is worth buy and the price . Well spent dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk 32 x 8 DOCSIS 3.1 Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my service but it is a great modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple install and very stable so far. Does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great no issues with the connection or wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to everyone good signal in house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bean bag punch and heart palpitations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE READ THE 1 STAR REVIEWS. If you'd like a night of frustration use the Nighthawk. I would rather be kicked in the bean bags. At the advice of my spectrum tech, I was replacing a 3.0 Netgear3700 with 2 ports at speeds that were fine. 220MBPS and 200 on the Deco Mesh Wireless. The Deco mesh wireless was set up 5 months ago, set up in about 5 minutes and powers the 3000sq ft house and outside flawlessly. Unless SPECTRUM starts with the "Intermittent" BS and tries to blame it on the modem router or whatever they want to call it. Easy enough to call spectrum and they need to transfer it. You plug deco in and the Verizon network connection and you get CRICKETS. Try to use Netgear Genie for an hour and then call for support. Of course you get patched into Thailand or philipines , get cut off cause your phone won't work and they LOVE to start a ticket. They will ask you the same questions 10-15 times, it is embarrassing. They want you to call deco and call verizon to get anything you plug into the unit. It is a piece of JUMK PERIOD. I would rather have my teeth kicked in. have a handover after 30 shots or get in a rollover car collision then go through this trouble. A COMPLETE waste of time and trouble. If you would like to shave your head and start a rock pile, go right ahead and try the wonderful nighthawk that got packaged up and sent right back after wasting 6 hours. The netgear 3700 works just great for 1/2 the price. In today's age the product and service is just plain PATHETIC. AVOID, Do NOT BUY, RUN LIKE RABBIT WITH THORN IN PAW.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Daily Disconnects, and Now Continuous Disconnects

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same issues as reported by many--the modem disconnects daily. Ran fine for nearly a year, then every day, in the morning hours it would go in to an error condition. I never bothered troubleshooting the error logs as reboot always restored. I did this every day, and just this week, I'm experiencing the same condition multiple times throughout the day. I've always had great success with Motorola modems and I have one coming to replace this waste of money. If it matters to anyone, I am on the Comcast network.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Stopped working after 10 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for 10 months and it just completely stopped working on me. Loses connection to the internet 4-5 times a day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    modem has issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to use with my spectrum 1gb internet connection, modem was able to get 1200mbps download speed but there is an known issues with port aggregation on this modem. after 24-48 hours the modem would drop speeds down to 20-30mbps until the modem was reset in which it would go back to full speed. not gonna keep having to reset the modem daily to keep my gig internet connection. will be returning this modem for a refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Customer support is lousy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but only one rear port is working at a time and the customer support is crap. So far I’ve gotten them to blame the cable company and that’s it. I won’t buy again for that very reason

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Beware,

      Thank you for your review. If you need further assistance, you can visit Netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works with Spectrum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed this modem, switched from an old Motorola and speed went up big time (Spectrum).

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 2 out of 5 stars

    No Stamina

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for only a short time and then it just stopped working. I always thought Netgear was a great product. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi beekann,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.