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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 848 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 848 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Fantastic and slick system.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I studied every modem, every router, every mesh system, and every combo gateway. I finally landed on a Netgear Nighthawk cable modem and mesh wifi system, and I love the whole setup. The only time-consuming part was waiting for Cox to configure things on their end, but the Netgear items themselves were easy and fast to set up, and since the app works so nicely and allowed me to retain my network name and password so easily, integration was seamless and I did not have to reset everything in my house. The equipment also looks very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem for several weeks and it has been reliable, no dropouts, was easy to set up and unlocked speed my provider told me I wasn't getting due to my previous modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    upgrade modem box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this modem cable box is a good one if your planning to have your own separate WIFI box too. Especially if your home is 90% wireless devices and this netgear nighthawk does provide high speed connection and reliability. The rang is pretty good too, since I live in a 1700 square foot house, and get pretty good coverage over all. The only warning I can give is, if someone has spectrum, you may want to call them to activate the line going into your home. Since that is what I needed to do before using this.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Works as Expected - Nice Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I didn't see a significant speed boost when it was installed, but it allowed me to get to the next level of download speeds once I upgraded the contract (my old modem was no longer supported). This modem should meet my needs for some time to come, assuming the cable company doesn't just mark it unsupported for some unknown reason. Installation was easy, activation was a little more difficult but that was on the cable companies part. Following their instructions, I could not get their app to do anything, but once I called them I was able to get it acctivated without a problem, other than the guy at the other end of the line tried to sell me a new contract for the same price, that was actually going to cost $60 more.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Great speeds. Cheaply built

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek and set up was a breeze with Comcast Xfinity. Speeds are 900+ on my 1Gbps plan and connection is reliable. Feels cheap and one of the LEDs (download icon) went out and does not light up on the unit less than a year after purchase. Disappointed based off the price. Would not purchase another Netgear modem on next upgrade.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Best speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy set up, plug and done deal. Do call your service provider so you can update your software with them. You will also want to download any new updates in order to work perfectly. You do actually get great speeds upload 116 mbps and download speeds i was 370 mbps on my phone across the house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Speed, Great App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far going well! Very low effort install and app set up. The entire app learns and determines best scenario for your set up. The entire system is awesome and has maximized my internet speed more than any other modem ever has.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Like

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. The size allows you to place it anywhere. Fast speed and high performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    It works for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The Netgear CM2000 cable modem is a top-performing device that delivers lightning-fast internet speeds with reliable and stable connectivity. With easy setup and compatibility with major internet service providers, it's a great choice for anyone looking to upgrade their home network. The sleek design and compact size make it a perfect fit for any space, and the built-in security features provide peace of mind for online activities."

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works well. It increased my Xfinity download speed. On the expensive side.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Speed

    Rated 5 out of 5 stars

    Happy with my choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, install was simple, faster than the cable modem it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome Modem!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous modem died on me recently and after reading the many positive reviews, I decided to upgrade my modem and get the future-proof Netgear Nighthawk CM2000 modem from Best Buy. It was super easy to install and compatible with my Comcast/Xfinity internet service. Set-up with Comcast/Xfinity was also super easy. Works like a dream and is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Overall I am happy with this purchase.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the CM2000 to replace my aging ARRIS SB6190 that i have been using for about 6 years with no problem. Per Xfinity I needed to upgrade my modem in order to take advantage of my new plan +1g speed. Very easy setup. Plug in network cable, coax cable, and power cord. Then power on and give your ISP the MAC and in about 10 mins you are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works great! Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous router (from ISP) so I decided to upgrade in hopes to have a more stable connection and faster and more stable UL/DL speeds. Boy was I right! Works better than advertised. Very happy with this product and would recommend to any serious gamer or middle/large sized household. I think it may be a bit much for a typical internet browser.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Speed

    Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing modem fast speeds easy to use and install not a single issue even after the first year

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing modem, the color and look of it is awesome. It is always important to know what speed you are getting from your provider to buy the appropriate modem for it. If you pay for 1200 mbps but have a router that only passes through 900 mbps, then you are capping your wifi at 900 mbps. Because of what it can pass through, I love the modem. It is pricey, but you will want to buy appropriate equipment to get what you pay for. So it is definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great speeds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 8 year old modem. Was not getting the full speed my cable company was offering. Wow buy this modem. Getting full speed and then some. Very easy to install. Paired this with the Orbi Mesh 6E. Easy to install with. Also hooked up router through cable app. No issues with activation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Excellent Moden/Router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Nighthawk 32 x 8 Docsis 3.1 Cable was one of the best things I did for myself when I was trying to extracate my involvement with Comcast. Knocked $10 off my cost of internet only. And it was not so difficult to set up, though I did have someone help guide me. And I have had next to no issues with it at all. A little pricey, but worth it knowing I have a good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 5 out of 5 stars

    Easy order/setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Does the job required by my cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic DOCSIS 3.1 Modem Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this DOCSIS 3.1 modem. I love the 2.5gb port which has future proofed my setup. Pairs nicely with my Orbi AX6000 router/satellites. With this modem, my orbi ax6000 router, and a PCI WiFi 802.11ax card in my home computer, I am getting 700mbps+ 40ft away from the Modem/Router. On a side note, if anyone else is using this to help future proof their setup, make sure you pair this with a router that has a 2.5gb WAN port and ditch the cat5e cable from the and use a cat7 or cat8 to connect the modem and router.

    I would recommend this to a friend