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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 848 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 848 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Awesome modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. I have been using netgear modems for years now. They have been bulletproof. Just remmeber you need a 2.5gb network adapter to use the full potential of this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic DOCSIS 3.1 Modem Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this DOCSIS 3.1 modem. I love the 2.5gb port which has future proofed my setup. Pairs nicely with my Orbi AX6000 router/satellites. With this modem, my orbi ax6000 router, and a PCI WiFi 802.11ax card in my home computer, I am getting 700mbps+ 40ft away from the Modem/Router. On a side note, if anyone else is using this to help future proof their setup, make sure you pair this with a router that has a 2.5gb WAN port and ditch the cat5e cable from the and use a cat7 or cat8 to connect the modem and router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my router and needed to upgrade my modem to provide the speed, and this modem did the trick. It was easy to set up using the Xfinity app and was ready in 5 minutes. Modern design and lots of speed. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Fast as an Alcubierre warp drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast like warp speed. And reliable. Easy to install. What else is there to say? Great Value!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good Modem, bad Cust Service from Net Gear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modem works, my down rate Netgears poor Cust. service. I bought so I could match to my Night Hawk router, NetGear was no help in helping me in getting this accomplished. I even had to have the cable company come out and do line checks and system resets. NetGear refused to tell me all the problem was, was a IP address in the setup. Netgear wanted to charge me for that information. Finally figured it out, I am very disappointed in NetGear and their customer support. The modem does work, but for the price netgear should be providing much better CS. My NO recommendation is due to the poor CS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    3.1 modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem delivers fast speeds when the hardware on the pc is upgraded too. I run multiple devices and cameras with no issues. I have it paired up with an Asus router.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Phenomenal Modem by Netgear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Nighthawk CM2000 is absolutely phenomenal! Since I’ve had it installed, there has been a substantial level of increased stability and speed within my home network. Coupled with the Nighthawk Whole Home Mesh 6 WiFi System, this combination is hard to beat. I would HIGHLY recommend for those who are in the market for upgrading their networks to look into the system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Solid, Reliable and Fast

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem, I've had this for just over 2 years. No bottleneck here, this thing is fast. Yes its a little pricy but you cant beat solid and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice upgrade from what i had.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had rental equipment from my isp. Had gone through 3 of their gateways before giving up. Bought this and a router and Ii've had smooth sailing since. Plus saves me money on my bill. Besides that this modem is very easy to set up and has a great build quality. Runs reliably and handles my demands. My speeds have been consistent, and impoved from my rental.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Bought due to Bottle neckiing ISP modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, also easy to connect with ISP best $270.74 that I have spent at Best Buy since I have been shopping with them. When I bought this it was due to finding out that my ISP's modem was bottle necking the speed I'm getting and this is actually the first piece of Netgear equipment i have bought in ages that actually does what it was made for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to set up. I used the xfinity app and followed the instructions. After connecting the modem to the router I noticed Immediately the download speeds increased on all the devices . Currently I have 20 devices that are connected by Ethernet or wireless. If you are increasing your internet speeds over 1 Gbit, this is the modem to get.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and long range router… buy it for good experience

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GReat Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Netgear and they didn't disappoint me with this one. Works great as their other products that I used and very easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    The Need for Speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the "need for speed" here it is. Setup is extremely easy, then one 2 minute phone call with Spectrum and done. Zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this unit for a month with zero issues it restarts required. It was super easy to setup even with Xfinity service. I wish my old Linksys mesh network was as reliable. Speeds are as fast as I pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Powerful No Nonsense Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, offers great speed and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Wonderful product and easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Only one step to hook to router and cable connection. Responds very quickly once installed. The only thing difficult was needing to call the cable and reading all of the numbers on the net gear.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Absolute Behemoth of a Modem!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem is worth every penny IF you pay for a decent internet package. Easy to Setup (I used the Xfinity App) Recommended for Internet Speeds of 800Mbps+ Only Con, is the fact that there is only a single 2.5G Port.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy configuration and self installation Excellent speed and no issues with heat

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Upgraded Network Speeds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reasonably easy to hook up. Pro-tip use the included ethernet cables and throw out your old ones.

    I would recommend this to a friend
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